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Hi,

 

I have been unable to play due to to the software freezing and then terminating the pro client application every time I select a server. Is this because of my computer not being able to handle the application?

 

Thanks.

[ATTACH=full]69105[/ATTACH]

Here are my pc specs

 

Hi @flintstoning

 

I'm sorry for the inconvenience.

Could you play try please try the following procedure in the same exact order i give you :

  1. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
  2. Install the latest version of .NET Framework
  3. Restart your computer
  4. Totally disable your Firewall and Antivirus
  5. Download again the game from HERE
  6. Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER)
  7. Run the program as Administrator

If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client.

Please, let me know if you have been successful in solving your error and if you have any further questions.

Have a wonderful day !

image.gif

 

  • Author

I followed your steps and unfortunately it still does not work. I ran CCleaner. I already have the latest .Net framework. Restarted my computer. Disabled my firewall and redownloaded and saved it to a file so that it was not directly on my :C drive. Then ran the application as an administrator. Everything was working perfectly up until 2 days ago. Do you have any other advice? I will gladly redo the steps continuously to see if will work.

  • Author

I got it working! I had a backup firewall that was preventing me from connecting to the server.

 

Thank you for your help

I got it working! I had a backup firewall that was preventing me from connecting to the server.

 

Thank you for your help

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

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