Flintstoning Posted March 4, 2019 Share Posted March 4, 2019 Hi, I have been unable to play due to to the software freezing and then terminating the pro client application every time I select a server. Is this because of my computer not being able to handle the application? Thanks. Link to comment Share on other sites More sharing options...
Voldis4 Posted March 4, 2019 Share Posted March 4, 2019 HI there ,@flintstoning , Can you give us your pc specs? Also make sure u meet the requirements. 1 - Battle Tower Sheet: Battle Tower and Tactics (Google Drive Sheet) - Oak's Newspaper: Shinohara Interview - Staff Member Link to comment Share on other sites More sharing options...
Flintstoning Posted March 4, 2019 Author Share Posted March 4, 2019 Here are my pc specs Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 4, 2019 Administrator Share Posted March 4, 2019 [ATTACH=full]69105[/ATTACH] Here are my pc specs Hi @flintstoning I'm sorry for the inconvenience. Could you play try please try the following procedure in the same exact order i give you : Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Flintstoning Posted March 4, 2019 Author Share Posted March 4, 2019 I followed your steps and unfortunately it still does not work. I ran CCleaner. I already have the latest .Net framework. Restarted my computer. Disabled my firewall and redownloaded and saved it to a file so that it was not directly on my :C drive. Then ran the application as an administrator. Everything was working perfectly up until 2 days ago. Do you have any other advice? I will gladly redo the steps continuously to see if will work. Link to comment Share on other sites More sharing options...
Flintstoning Posted March 4, 2019 Author Share Posted March 4, 2019 This image shows right before the application terminates. Link to comment Share on other sites More sharing options...
Flintstoning Posted March 5, 2019 Author Share Posted March 5, 2019 I got it working! I had a backup firewall that was preventing me from connecting to the server. Thank you for your help Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 5, 2019 Administrator Share Posted March 5, 2019 I got it working! I had a backup firewall that was preventing me from connecting to the server. Thank you for your help I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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