Hailframe Posted March 30, 2019 Share Posted March 30, 2019 I just came back to the game and Merged my account from Red to Silver. After Logging in I have no pokemon or any of the in game Items I purchased with money. I would prefer being reset back to the starter area if I could keep my in-game items. Any help would be appreciated! 1 Link to comment Share on other sites More sharing options...
Hailframe Posted March 30, 2019 Author Share Posted March 30, 2019 Is there more information I need to provide to speed this process along? I was told by a discord admin this would only take a few minutes to fix and it's been 12 hours. 1 Link to comment Share on other sites More sharing options...
Hailframe Posted March 31, 2019 Author Share Posted March 31, 2019 . 1 Link to comment Share on other sites More sharing options...
Aggs Posted March 31, 2019 Share Posted March 31, 2019 which server did you play on, Red or Blue? Also, when was the last time you played? Check out the Ascension Guild Page ! Check out THIS SIGNATURE SHOP by@Limit Link to comment Share on other sites More sharing options...
Hailframe Posted March 31, 2019 Author Share Posted March 31, 2019 red server. 2 years ago. My issue is after I merged my account over to silver is spawned me in the middle of the ocean and then teleported me to the middle of kanto. I have no pokemon and no way of getting back to the starting area. and I'm doubtful the starting area would trigger to allow me to pick another starting pokemon. Any time I try and leave the city is just teleports me back to the pokecenter. I'm just wanting to have my account reset but without losing the cosmetic items/Medallion I bought. Link to comment Share on other sites More sharing options...
Hailframe Posted March 31, 2019 Author Share Posted March 31, 2019 (edited) So I have slowly and painfully made my way back to professor oak. At this point I am stuck inside his house and every time I leave he says "wait, one last thing I need to talk to you about!" and then he won't talk to me. 1 pokeball is missing from the table showing I chose a pokemon but there are still none in my inventory and I am still missing my cosmetic items I purchased. Edited March 31, 2019 by Hailframe Link to comment Share on other sites More sharing options...
Hailframe Posted March 31, 2019 Author Share Posted March 31, 2019 1 Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 31, 2019 Administrator Share Posted March 31, 2019 I just came back to the game and Merged my account from Red to Silver. After Logging in I have no pokemon or any of the in game Items I purchased with money. I would prefer being reset back to the starter area if I could keep my in-game items. Any help would be appreciated! Hi @Hailframe I'm sorry for the inconvenience experienced. Unfortunately you may have been apart of a wipe that happened in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it. This was done to stabilize the server due to numerous crashes. Since account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Are you interested in taking this offer? Your Silver account will have all your 20 coins, the Fire cloak and then small medallion, which seems to be the only items you have purchased in your account. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Hailframe Posted April 1, 2019 Author Share Posted April 1, 2019 yeah that's fine Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 1, 2019 Administrator Share Posted April 1, 2019 yeah that's fine Hi @Hailframe Thank you for your patience. Your account has been reset and you should now be able to play correctly starting again your adventure. To your account have been added the items that you had before the reset, in specific 20 coins, a fire cloak and a Small MS Medalion. Could you please check and tell me if your issue has been solved? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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