Jump to content

keep getting error code invalid username or password


Vivalag

Recommended Posts

tried re downloading closing and relaunching changing password again but it wouldnt let me

just got my account back after not playing for a while i reset my password merged to silver and now it wont work for some reason can anyone help gone though loads of people who give me solutions none worked would greatly appreciate anyone elses ideas thank you

Edited by Qeight
Link to comment
Share on other sites

  • Administrator
tried re downloading closing and relaunching changing password again but it wouldnt let me

just got my account back after not playing for a while i reset my password merged to silver and now it wont work for some reason can anyone help gone though loads of people who give me solutions none worked would greatly appreciate anyone elses ideas thank you

 

Hi @VivaLaG

 

I'm sorry for the inconvenience.

I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge.

It is possible that you may need to change password more times, therefore could you please try to change password again?

Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Quoting from the Everything about the merge thread, that you can check for any further experienced issue :

Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Link to comment
Share on other sites

  • Administrator
hey thanks i messed eaty anfd they walked me through it thank you again eaty if you see this

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...