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Pro on android phone help


Petermmc

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I just downloaded PRO on my android phone yesterday and for some reasons, i cant use the backpack or any icon in the bottom left corner except for social. So far, i have tried restart the app, fix the gui, hide the notch (recommended by Bhimoso, a discord moderator) but nothing has worked. He said it's a known bug and i can get my help here. Please help, thanks.

 

P/s: My phone is a Oneplus phone, Android version 9, if those info are necessary

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I just downloaded PRO on my android phone yesterday and for some reasons, i cant use the backpack or any icon in the bottom left corner except for social. So far, i have tried restart the app, fix the gui, hide the notch (recommended by Bhimoso, a discord moderator) but nothing has worked. He said it's a known bug and i can get my help here. Please help, thanks.

 

P/s: My phone is a Oneplus phone, Android version 9, if those info are necessary

 

Hey PeterMMC,

 

I'm sorry for this inconvenience and this late reply.

In such cases, when you cant interact with specific buttons or have graphical bugs, a re-download after deleting the current PRO version does help.

Am I right when this issue is already fixed for you? If yes, could you tell me how you fixed it? :)

It would help for similar cases in future.

 

Kind regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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