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Lost account in another server

Guihbengel
in Resolved General Support

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I back to game today and no have more the server blue and red, and i lost my pokemons. How can i take back my old account???

Hey @guihbengel,

 

I'm very sorry that we were to slow to help you, but I'm glad that it seems you solved the issue in some other way.

If you should still be interested in some reasons why this server merge happened, feel free to check out following topic: Everything about the merge

 

If you should have any other problems, feel always free to ask.

 

~ Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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