Gibroski Posted October 14, 2019 Share Posted October 14, 2019 Hi there, I have been inactive for some time (maybe around 14 months). It seems my credentials won't allow me to now log in for Silver, though strangely they allow me to log in to Gold (which I had never used) as well as my Dashboard, Forum account etc. I was a previous donor so have some items and Pokes etc I'd like to be able to recover and/or access for Silver. Any help would be appreciated. Many thanks for your time Gibroksi Link to comment https://pokemonrevolution.net/forum/topic/137690-unable-to-log-in-to-silver-after-period-of-inactivity/ Share on other sites More sharing options...
Administrator Shinohara Posted October 14, 2019 Administrator Share Posted October 14, 2019 Hi there, I have been inactive for some time (maybe around 14 months). It seems my credentials won't allow me to now log in for Silver, though strangely they allow me to log in to Gold (which I had never used) as well as my Dashboard, Forum account etc. I was a previous donor so have some items and Pokes etc I'd like to be able to recover and/or access for Silver. Any help would be appreciated. Many thanks for your time Gibroksi Hi @Gibroski I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?! A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/137690-unable-to-log-in-to-silver-after-period-of-inactivity/#findComment-756264 Share on other sites More sharing options...
Gibroski Posted October 15, 2019 Author Share Posted October 15, 2019 Hi @Shinohara Thank you so much for your reply. All seems to be resolved - you've been great. Thank you so much for your time. Best wishes Gibroski Link to comment https://pokemonrevolution.net/forum/topic/137690-unable-to-log-in-to-silver-after-period-of-inactivity/#findComment-756410 Share on other sites More sharing options...
Administrator Shinohara Posted October 15, 2019 Administrator Share Posted October 15, 2019 Hi @Shinohara Thank you so much for your reply. All seems to be resolved - you've been great. Thank you so much for your time. Best wishes Gibroski I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/137690-unable-to-log-in-to-silver-after-period-of-inactivity/#findComment-756424 Share on other sites More sharing options...
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