I am a returning player or at least I had hoped to return. I typed my info in and logged in, only to find i had nothing on it ><. I haven't played for a long time but I would like to know what happened. I'm missing everything, All pokemon and equipment / mounts i purchased during my playing time which is more than 40 minutes and my pokedex entries >< . Can I please get help to figure out what happened.

Edited January 17, 20206 yr by notoriousrizon

I am a returning player or at least I had hoped to return. I typed my info in and logged in, only to find i had nothing on it ><. I haven't played for a long time but I would like to know what happened. I'm missing everything, All pokemon and equipment / mounts i purchased during my playing time which is more than 40 minutes and my pokedex entries >< . Can I please get help to figure out what happened.

 

Hello @notoriousrizon .

 

I'm sorry for the inconvenience that this has caused.

 

Through our tools, it seems as though that the account "notoriousrizon" played when the servers were Yellow, Red, And Blue. As of recently, there was a merge of Red and Blue servers, which is now Silver Server. In order to play on Silver Server, you must merge your Red And Blue Accounts together, which you can find HERE (Unfortunately, the example pictures are out-of-date, and I apologize for this).

 

When you log-in to the dashboard using your Username and Password, can you check these three sections for me, if a Pop-up telling you to merge does not appear?

 

 

I'll be waiting for your reply.

~Straubs

I am a returning player or at least I had hoped to return. I typed my info in and logged in, only to find i had nothing on it ><. I haven't played for a long time but I would like to know what happened. I'm missing everything, All pokemon and equipment / mounts i purchased during my playing time which is more than 40 minutes and my pokedex entries >< . Can I please get help to figure out what happened.

 

 

Thanks alot !! I followed the steps you lead me to and merged. I now have my things back. Tyvm !

Thanks alot !! I followed the steps you lead me to and merged. I now have my things back. Tyvm !

 

Hello again!

 

I'm glad that I was able to help you with your issue, and that it was resolved! As such, I will be closing this thread.

 

If you have anymore issues, concerns, or questions, please do not hesitate to post in the proper subforums!

 

I hope you have a wonderful day!

~Straubs