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I really want my celeb to stay with the iv that came, I don't even want a new one Plis mi Nick: lizardoo

I'm not asking for another rerol, it was a bug you can look at my transfers, I paid 650 in a reroll I'm very sad and seriously thinking about stop playing so sad that I'm

Não estou pedindo outro rerol, foi um bug que você pode ver nas minhas transferências, paguei 650 em um reroll Estou muito triste e pensando seriamente em parar de jogar tão triste que estou

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eI just used the rerol and the IV is still the same, but I could see them, but then I went back to the old ones, which I didn't understand, I'm really upset, I hope you will solve it

I really want my celeb to stay with the iv that came, I don't even want a new one Plis mi Nick: lizardoo

Hi there,

 

I'm sorry for the inconvenience. First of all, I would like to make it clear that it is essential that you are always honest with us when asking for support. First of all, you can see that in your "Good IV" screenshot, the region of the Celebi says Kanto. While in the "Bad IV" screenshot, you can see that the region of your Celebi says Johto. Yes, there is a bug that when you reroll your Pokemon, their region will be changed to Kanto. However, even with this bug, it doesn't make sense in your screenshots, because the "Bad IV" screenshot would've had the Kanto Region, and not the "Good IV". It is clear that in the "Good IV" screenshot, that it has already been rerolled. In addition to this, even if you did have good IVs and they were rerolled to bad IVs through a reroll ticket, we unfortunately wouldn't be able to return the reroll ticket anyway. This is because the reroll ticket provides a fair IV roll for everyone and it is your fault for taking that chance knowing you could end up with worse IVs than you originally had. Providing you with a new reroll ticket or reverting the IVs would simply be unfair for those who have used Reroll tickets in the past.

 

I am truly sorry, but I hope you understand.

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