Jump to content

Recommended Posts

Hi @TanaSaysDance

I am terribly sorry for the caused inconvenience as well as the delay.

I've forwarded the issue to the CS team and it will be fixed.

Are you able to login at the moment so I can help you out of there?

Looking forward to your reply.

Hello @AlCedo,

 

Thank you so much; however I hate to bug the Cs team with another problem but, it would seem in fixing this issue I also no longer Have my Darkrai or Doublade I entered the quest with.

 

Is this somthing that could be fixed or do I simply need to redo the Darkrai quest?

 

Edit: After further looking I also have lost my clone bulbasaur acquired through the darkrai quest I will include a screenshot of said bulbasaur as well.

 

Here is a picture of the said Darkrai before the issue occurred.

Screenshot_1.jpg.69c80edc57e9ff469c11a3bdc98bcd41.jpgScreenshot_1.jpg.6889540b67fbd741ddac6f86c83a0c0d.jpg

Edited by TanaSaysDance
Picture Upload
22 hours ago, TanaSaysDance said:

Hello @AlCedo,

 

Thank you so much; however I hate to bug the Cs team with another problem but, it would seem in fixing this issue I also no longer Have my Darkrai or Doublade I entered the quest with.

 

Is this somthing that could be fixed or do I simply need to redo the Darkrai quest?

 

Edit: After further looking I also have lost my clone bulbasaur acquired through the darkrai quest I will include a screenshot of said bulbasaur as well.

 

Here is a picture of the said Darkrai before the issue occurred.

Screenshot_1.jpg.69c80edc57e9ff469c11a3bdc98bcd41.jpgScreenshot_1.jpg.6889540b67fbd741ddac6f86c83a0c0d.jpg

 

Hi, @TanaSaysDance

 

I'm sorry for the inconvenience.

I have informed the corresponding Staff Team to look into your issues.

In the meantime, please be patients.

I'll let you know as soon as I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

I have recovered your pokemon.

It should be placed at the last slot of your PC.

Can you check and tell if your pokemons are all restored?

I'll be waiting for your reply.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

14 hours ago, TanaSaysDance said:

@HappyMango Thank you so much they are indeed there. 😊

 

You can close or lock this thread now I see now other issues.

 

I'm glad that your problems have been solved 🙂

I'll now be closing the thread.

Have a nice day.

 

alolan_vulpix.gif.6493925bd73b0cb6a46055fa371f4532.gif

snowflake.png.dea8b39bda0c90ff868a9da70f237450.png General Support | General Complaint Area | PRO Rules snowflake.png.dea8b39bda0c90ff868a9da70f237450.png

 

Please do not contact staff members for private support

Respect is one of the greatest expressions of love

Guest
This topic is now closed to further replies.
×
×
  • Create New...