Norex Posted October 12, 2020 Share Posted October 12, 2020 bump My Pokemon Shop My Lending Shop My Pokemon Wishlist Ascension Guild Page Link to comment Share on other sites More sharing options...
Tanasaysdance Posted October 13, 2020 Author Share Posted October 13, 2020 bump Link to comment Share on other sites More sharing options...
Maisa Posted October 14, 2020 Share Posted October 14, 2020 Hi @TanaSaysDance I am terribly sorry for the caused inconvenience as well as the delay. I've forwarded the issue to the CS team and it will be fixed. Are you able to login at the moment so I can help you out of there? Looking forward to your reply. PRO Pokemon popularity poll results. Link to comment Share on other sites More sharing options...
Tanasaysdance Posted October 14, 2020 Author Share Posted October 14, 2020 (edited) Thank you @Maisa, Yes I can login now or at any time. Edited October 14, 2020 by TanaSaysDance Link to comment Share on other sites More sharing options...
Administrator Alcedo Posted October 14, 2020 Administrator Share Posted October 14, 2020 Hello, You should now be able to surrender directly after talking to Umbra. Doing so will teleport you back to the Nightmare Entry. kind regards Link to comment Share on other sites More sharing options...
Tanasaysdance Posted October 15, 2020 Author Share Posted October 15, 2020 (edited) Hello @AlCedo, Thank you so much; however I hate to bug the Cs team with another problem but, it would seem in fixing this issue I also no longer Have my Darkrai or Doublade I entered the quest with. Is this somthing that could be fixed or do I simply need to redo the Darkrai quest? Edit: After further looking I also have lost my clone bulbasaur acquired through the darkrai quest I will include a screenshot of said bulbasaur as well. Here is a picture of the said Darkrai before the issue occurred. Edited October 15, 2020 by TanaSaysDance Picture Upload Link to comment Share on other sites More sharing options...
Happymango Posted October 16, 2020 Share Posted October 16, 2020 22 hours ago, TanaSaysDance said: Hello @AlCedo, Thank you so much; however I hate to bug the Cs team with another problem but, it would seem in fixing this issue I also no longer Have my Darkrai or Doublade I entered the quest with. Is this somthing that could be fixed or do I simply need to redo the Darkrai quest? Edit: After further looking I also have lost my clone bulbasaur acquired through the darkrai quest I will include a screenshot of said bulbasaur as well. Here is a picture of the said Darkrai before the issue occurred. Hi, @TanaSaysDance I'm sorry for the inconvenience. I have informed the corresponding Staff Team to look into your issues. In the meantime, please be patients. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Happymango Posted October 17, 2020 Share Posted October 17, 2020 I have recovered your pokemon. It should be placed at the last slot of your PC. Can you check and tell if your pokemons are all restored? I'll be waiting for your reply. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
Tanasaysdance Posted October 17, 2020 Author Share Posted October 17, 2020 @HappyMango Thank you so much they are indeed there. You can close or lock this thread now I see now other issues. Link to comment Share on other sites More sharing options...
Happymango Posted October 18, 2020 Share Posted October 18, 2020 14 hours ago, TanaSaysDance said: @HappyMango Thank you so much they are indeed there. You can close or lock this thread now I see now other issues. I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day. General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment Share on other sites More sharing options...
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