My game crashed and when it came back, my starter pokemon went back to level 5, along with attacks and abilities, he was at level 14

Please, someone help me... 😞

The same thing has happened to me at first and I have lost a Budew lvl 24, he transformed to a starter Charmander lvl 12, I need help pls

On 10/10/2020 at 8:36 AM, EddieOpaul said:

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3 hours ago, CronasZ said:

The same thing has happened to me at first and I have lost a Budew lvl 24, he transformed to a starter Charmander lvl 12, I need help pls

 

Hey there! 

 

I am sorry for the inconvenience. I have fixed your issues, have a nice day.

 

Kind regards, Noxious

I've had the same issue with my lvl 36 Charmeleon. It reverted back to a lvl 5 Charmander plz help

I have the same problem my pidgey change after a disconnect  to a pikachu

On 11/25/2020 at 9:53 PM, Dorobo said:

I've had the same issue with my lvl 36 Charmeleon. It reverted back to a lvl 5 Charmander plz help

 

On 11/25/2020 at 10:02 PM, Chris3012 said:

I have the same problem my pidgey change after a disconnect  to a pikachu

 

Hey there! 

 

I am sorry for the inconvenience. Your issues should have been resolved, have a nice day.

 

Kind regards, Noxious

MY LVL 36CHARMELEON ALSO BECAME A CHARMANDER LVL 5 AND ITS SKILLS HAS BEEN RESET. HOPE THIS WILL BE FIX 😞

I've had the same issue on my account, it orginally swapped out my golbat for a lvl 5 squirtle, and from then on it kept swapping the pokemon in my first slot to the one that was swapped previously. Is it possible to get this resolved? Many thanks.

Edited December 3, 20205 yr by Kallaghan

Greetings @khaiduo

 

My sincerest apologies for the inconvenience. Your Charmeleon should be back in the last slot of your pokemon storage. Could you confirm that for me ?

 

3 hours ago, Kallaghan said:

I've had the same issue on my account, it orginally swapped out my golbat for a lvl 5 squirtle, and from then on it kept swapping the pokemon in my first slot to the one that was swapped previously. Is it possible to get this resolved? Many thanks.

Fixed in-game. Thank you for your patience and the kind words once again! 

 

Kind regards, 

Midsommar

7 hours ago, Midsommar said:

Greetings @khaiduo

 

My sincerest apologies for the inconveniencesinconvenience. Your Charmeleon should be back in the last slot of your pokemon storage. Could you confirm that for me ?

 

Fixed in-game. Thank you for your patience and the kind words once again! 

 

Kind regards, 

Midsomm

yes its been restored. thanks for your help

Edited December 4, 20205 yr by khaiduo