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Missing all of items and Pokemon


Odious

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Hello all,

 

It has been a few years since I played, but after loging on, all of my stuff is gone. It looks like everything in my account as reset and put to lvl 1. I am wondering if perhaps there was a cleanup of older accounts and if there was a way to recover my stuff.

 

Thanks

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You probably need to merge your old account.
You can do that on the dashboard, make sure to select the right server as your main server.
https://pokemonrevolution.net/dashboard/
If you're still unable to log into Silver after merging your account, you'll have to reset your password on the dashboard.

For more info about the merge and about the errors that might occur with it, take a look at the following link:
https://pokemonrevolution.net/forum/topic/90465-everything-about-the-merge-general-faq-issue-faq-read-before-making-a-merge-issue-thread/

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Greetings @Odious

 

Apologies for the inconvenience

 

The red and blue servers merged together into the silver server. Consequently you are required to merge your account to the silver server as mentioned by Norex. You can do so on the dashboard, available here. You used to play on the blue server, so be sure to select this one when merging! The gold server used to be the yellow server, but you never played on it. 

 

If you still cannot access the silver server after the merge, be sure to reset your password (you can use the same one) and use one that is alphanumerical, meaning that you only use letters and numbers since special characters could create further issue. Furthermore, you can read more about the merge using this thread

 

Kind regards,

Midsommar

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1 hour ago, Odious said:

Thanks for the help!

 

I'm really pleased to see that the matter is solved. Don't hesitate to ask if you are ever in need of help again!

This post will be now locked as resolved

 

Kind regards, 

Midsommar

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

General Support  Report Center  Discipline appeals • Rules 

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can be of use to others.

Unsolicited private messages will be sent to the moon.

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