Nerorn Posted January 29, 2021 Share Posted January 29, 2021 I was just about to finish morty to get my mega benette stone, on giratina the server crashed, i think you guys should be able to see that the moment i "lost" to the boss was the exact instant the server crashed, having to wait more 12 days to do it sounds unfair, is there no way to reset my cooldown? Link to comment Share on other sites More sharing options...
Exotyc Posted January 29, 2021 Share Posted January 29, 2021 13 hours ago, Nerorn said: I was just about to finish morty to get my mega benette stone, on giratina the server crashed, i think you guys should be able to see that the moment i "lost" to the boss was the exact instant the server crashed, having to wait more 12 days to do it sounds unfair, is there no way to reset my cooldown? Hey there! I'm really sorry for the inconvenience. We have resetted the cooldown for you as the server crashed due to proxy issues. Normally, players are able to rebattle the boss again once the server crashes (game code wise). However, if proxy crashes happen the server will think that you disconnected, so you can't rebattle the NPC again. Have a nice day! Kind regards 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
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