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Account has been erased

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After few years, when the servers where blue and red, I created an account and keeped playing on it after beating sinnoh. The name of the account was piro21, also had an alt account named piro23. Now the accounts have disappeared even when I go to forgotten password it says that the user name doesn't exist. I feel nostalgic for them, please help me

You probably need to merge your Red & Blue accounts.
You can merge them in the dashboard, make sure to select the right server as your main server.
https://dashboard.pokemonrevolution.net/dashboard/
If you are still unable to login after merging your account, you will have to reset your password on the dashboard.

For more info about the merge and about the errors that might occur with it, take a look at the following link:
https://pokemonrevolution.net/forum/topic/90465-everything-about-the-merge-general-faq-issue-faq-read-before-making-a-merge-issue-thread/

 

  • Author
30 minutes ago, Norex said:

You probably need to merge your Red & Blue accounts.
You can merge them in the dashboard, make sure to select the right server as your main server.
https://dashboard.pokemonrevolution.net/dashboard/
If you are still unable to login after merging your account, you will have to reset your password on the dashboard.

For more info about the merge and about the errors that might occur with it, take a look at the following link:
https://pokemonrevolution.net/forum/topic/90465-everything-about-the-merge-general-faq-issue-faq-read-before-making-a-merge-issue-thread/

 

I remember mergeing them, but I can not use my user name to login in game or in the website

Edited by Lorgesh

40 minutes ago, Lorgesh said:

I remember mergeing them, but I can not use my user name to login in game or in the website

Hey there!

I'm sorry for the inconvenience.

I've checked both accounts Piro21 and Piro23 and they don't exist.
However, I could find a connection to Lorge21 and Lorge23.
Are those 2 the accounts you were looking for?

Kind regards

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

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  • Author

Yes, 

I am terribly sorry for the inconvenience and very grateful 

Thank you! 

1 hour ago, Lorgesh said:

Yes, 

I am terribly sorry for the inconvenience and very grateful 

Thank you! 

Locked as resolved. 
Have a nice day!

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

  • Exotyc locked this topic
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