Jump to content

Error trying to download the new PRO version on MAC


Nickproplayer01

Recommended Posts

19 minutes ago, Chellydile said:

OK, Terminals answer: " No such file" ... 

PROclient is donloaded, I put it also in my apps..

try to rename the file to "PROclient" , I experienced that and I did this and it works.

Untitled_05-31-2022_12-01-07_2.png.b0206a71b8f00a4946f0e5bd1b5adf38.png

Link to comment
Share on other sites

  • Administrator

Hi all!
 

Sadly there is some problems on Apple's end, it looks like it's happening as a result of recent changes since the Big Sur update. We will continue to work on a long term solution, but in the meantime, first ensure that your software is completely up to date (Big Sur 11.2.1) - this has worked for some, but not all. It also didn't work for me, but give it a go first.

 

Following that, there is a workaround using a xattr. This is not the ideal solution, but the only working one right now. There are risks associated with using a xattr. Although this workaround will get you playing, educate yourself prior to using this command on potential dangers/issues to make an informed decision. Use this workaround at your own risk, PRO or PRO Staff are not liable for any complications caused as a result.

 

I have created a video guide on how to do this, here is a step by step:

  • Once the client is downloaded, expand the PROClient_mac.zip and move the PROClient.app into the Applications folder.
  • Press ⌘ and space, to bring up the Spotlight.
  • Search "Terminal" and press Enter to open.
  • Input the following command and press Enter to run.
  • sudo xattr -rd com.apple.quarantine /Applications/PROClient.app
  • You will be prompted to enter your User Password, enter this and Press Enter.
  • The change is now live. This will only apply to the specific app you have targeted with the xattr command. If you uninstall the client, you will need to repeat this process upon redownload, and for any additional clients. For any additional clients, you will need to amend the xattr command to include the name of the client - to do this amend the "PROClient.app" element of the command to the name of the application you wish to apply the command to. e.g. "sudo xattr -rd com.apple.quarantine /Applications/PROClient2.app"
  • Close the Terminal.
  • Visit the PROClient in your Applications, and Open/Double Click to run.

 

If you have any questions, please let me know and I will do my best to help you.

• PRO RULES | HOW TO REPORT PUNISHMENT POLICY | DISCORD •

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

 

Link to comment
Share on other sites

10 hours ago, Ehkoe said:

Hi all!
 

Sadly there is some problems on Apple's end, it looks like it's happening as a result of recent changes since the Big Sur update. We will continue to work on a long term solution, but in the meantime, first ensure that your software is completely up to date (Big Sur 11.2.1) - this has worked for some, but not all. It also didn't work for me, but give it a go first.

 

Following that, there is a workaround using a xattr. This is not the ideal solution, but the only working one right now. There are risks associated with using a xattr. Although this workaround will get you playing, educate yourself prior to using this command on potential dangers/issues to make an informed decision. Use this workaround at your own risk, PRO or PRO Staff are not liable for any complications caused as a result.

 

I have created a video guide on how to do this, here is a step by step:

  • Once the client is downloaded, expand the PROClient_mac.zip and move the PROClient.app into the Applications folder.
  • Press ⌘ and space, to bring up the Spotlight.
  • Search "Terminal" and press Enter to open.
  • Input the following command and press Enter to run.
  • 
    sudo xattr -rd com.apple.quarantine /Applications/PROClient.app
  • You will be prompted to enter your User Password, enter this and Press Enter.
  • The change is now live. This will only apply to the specific app you have targeted with the xattr command. If you uninstall the client, you will need to repeat this process upon redownload, and for any additional clients. For any additional clients, you will need to amend the xattr command to include the name of the client - to do this amend the "PROClient.app" element of the command to the name of the application you wish to apply the command to. e.g. "sudo xattr -rd com.apple.quarantine /Applications/PROClient2.app"
  • Close the Terminal.
  • Visit the PROClient in your Applications, and Open/Double Click to run.

 

If you have any questions, please let me know and I will do my best to help you.

What's the risk of using xattr? 

Link to comment
Share on other sites

  • Administrator

Hi @Chellydile

 

3 hours ago, Chellydile said:

What's the risk of using xattr? 

 

The "com.apple.quarantine" bit is used to allow the application to bypass notarisation and Gatekeeper checks by forcibly removing the application from the quarantine list. In doing so, your device does not check for or protect against any malware that may be piggybacking on the targeted application that would have normally been flagged up by the aforementioned checks.

 

As with downloading anything from the internet you should always be cautious of the source, this is why we suggest that when you download the PROClient again, that you do so using the DDL link - this is a direct link and the safest source we can give you. I would really strongly recommend avoiding use of the Mega.NZ and Mediafire links to reduce the risk as much as possible.

 

The xattr utility will only work for the specified application, so should you remove the PROClient.app file and empty your trash, or download multiple versions, you will need to apply it again for any additional or redownloaded clients. For additional clients you will need to change the name of the file targets by the xattr (e.g. PROClient.app > PROClient2.app). This is also a simple way to reverse the xattr, should you wish to do so.

• PRO RULES | HOW TO REPORT PUNISHMENT POLICY | DISCORD •

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

 

Link to comment
Share on other sites

On 2/16/2021 at 11:35 PM, Ehkoe said:

Hi @Chellydile

 

 

The "com.apple.quarantine" bit is used to allow the application to bypass notarisation and Gatekeeper checks by forcibly removing the application from the quarantine list. In doing so, your device does not check for or protect against any malware that may be piggybacking on the targeted application that would have normally been flagged up by the aforementioned checks.

 

As with downloading anything from the internet you should always be cautious of the source, this is why we suggest that when you download the PROClient again, that you do so using the DDL link - this is a direct link and the safest source we can give you. I would really strongly recommend avoiding use of the Mega.NZ and Mediafire links to reduce the risk as much as possible.

 

The xattr utility will only work for the specified application, so should you remove the PROClient.app file and empty your trash, or download multiple versions, you will need to apply it again for any additional or redownloaded clients. For additional clients you will need to change the name of the file targets by the xattr (e.g. PROClient.app > PROClient2.app). This is also a simple way to reverse the xattr, should you wish to do so.

Sorry if im asking almost the same thing, but if the client was downloaded directly from your direct link, instead of others, will someone who uses xattr still risk malwares?

Link to comment
Share on other sites

  • 2 weeks later...
On 2/15/2021 at 12:20 PM, B0t said:

try to rename the file to "PROclient" , I experienced that and I did this and it works.

I'm having the same problem. I've tried to rename and it didn't work. It still comes up that there is "No such file"?

 

Link to comment
Share on other sites

  • 4 months later...
Guest
This topic is now closed to further replies.
×
×
  • Create New...