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File Damage


Uberdriverkuba

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A few days back pro client told me I need a newer version to run it. The word highlighted in blue contacting a link for update didn't work so I have deleted the app and the installer. After re-downloading, the PROClient_mac.zip file is automatically moved to trash from the downloads folder and the PROClient app stays in downloads. The image shows what happens when I try to run the app. The same thing happens when I delete the app bring back the zip file back from trash and install the app form it. I don't know what else I can try. 

 

    550574693_Screenshot2021-02-17at19_09_01.png.8b9cec2fcdbbd8bdc1925f1b6b8226f9.png

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Hi there @UberDriverkuba

 

My apologies for the inconvenience. As mentioned in the PRO discord announcement channel, the new client version for Mac has some issues and you need to follow this procedure

 

XjZ2s8a.png.16ce8e7dcb08cb8109a39854f18dd60b.png

 

You'll be able to find a video that showcase how to do it here, you'll also be able to find a more thorough post here that explains it. 

Let me know if you need any more clarification, have a splendid day! 

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