Problem when playing on Android

[Vampirekitten]

I'm able to play when on my laptop, but every time I try playing on my phone, I get the below screenshot. I can see conversations but no background map and can't move or use settings or quit. I've tried uninstalling, redownloading and reinstalling but it doesn't work. Anything else I can try please?

[Norex]

I would suggest to use WIFI instead of mobile data if you arent already. If that doesnt help either you could try a VPN as that should solve your issue.

[Epithet]

Hello @VampireKitten. Apologies for the late response.

 

If you are still having these issues, please do as Norex says. If you were able to resolve your issue, this thread will be locked.