Lukoz Posted September 10, 2021 Share Posted September 10, 2021 Link to comment Share on other sites More sharing options...
Exotyc Posted September 11, 2021 Share Posted September 11, 2021 57 minutes ago, Lukoz said: Hi there! I'm sorry for the inconvenience. Could you please explain what you did before? Kind regards, Exotyc 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Lukoz Posted September 11, 2021 Author Share Posted September 11, 2021 14 minutes ago, Exotyc said: Hi there! I'm sorry for the inconvenience. Could you please explain what you did before? Kind regards, Exotyc I don't remember how it happened, because I've had this bug for 2 years, I just remember that I was buying some rare candies. I posted in 2019 about this bug, no one helped me. Link to comment Share on other sites More sharing options...
Lequangminh2212 Posted September 11, 2021 Share Posted September 11, 2021 hmmm -52100 points xD Link to comment Share on other sites More sharing options...
Exotyc Posted September 11, 2021 Share Posted September 11, 2021 16 hours ago, Lukoz said: I don't remember how it happened, because I've had this bug for 2 years, I just remember that I was buying some rare candies. I posted in 2019 about this bug, no one helped me. Your points were set to 0 as it's impossible for us to find out how many currency you had or gained. I'm really sorry about that. However, due to this we have added a log for currencies to avoid such problems in the future. 1 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Lukoz Posted September 11, 2021 Author Share Posted September 11, 2021 1 hour ago, Exotyc said: Your points were set to 0 as it's impossible for us to find out how many currency you had or gained. I'm really sorry about that. However, due to this we have added a log for currencies to avoid such problems in the future. ok, thank you very much Link to comment Share on other sites More sharing options...
Exotyc Posted September 11, 2021 Share Posted September 11, 2021 I'll lock this as resolved. Have a nice day! 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
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