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57 minutes ago, Lukoz said:

 

Hi there!

 

I'm sorry for the inconvenience.
Could you please explain what you did before?

Kind regards,
Exotyc

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14 minutes ago, Exotyc said:

Hi there!

 

I'm sorry for the inconvenience.
Could you please explain what you did before?

Kind regards,
Exotyc

I don't remember how it happened, because I've had this bug for 2 years, I just remember that I was buying some rare candies.
I posted in 2019 about this bug, no one helped me.

 

16 hours ago, Lukoz said:

I don't remember how it happened, because I've had this bug for 2 years, I just remember that I was buying some rare candies.
I posted in 2019 about this bug, no one helped me.

Your points were set to 0 as it's impossible for us to find out how many currency you had or gained.
I'm really sorry about that.

However, due to this we have added a log for currencies to avoid such problems in the future.

  • Like 1

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 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

1 hour ago, Exotyc said:

Your points were set to 0 as it's impossible for us to find out how many currency you had or gained.
I'm really sorry about that.

However, due to this we have added a log for currencies to avoid such problems in the future.

ok, thank you very much

 

I'll lock this as resolved.
Have a nice day!

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

  • Exotyc locked this topic
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