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Wrong purchase prestige mount from pvp coin shop


0danobunaga

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  • Epithet locked and unlocked this topic
23 hours ago, 0danobunaga said:

i wrong pruchase prestige mount which is cresselia, and i want to refund or replace to zacian.

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Hi, @0danobunaga

 

I'm sorry for the late reply.

I have forwarded the issue to the corresponding Staff Team.

 

In the meantime, please be patient.

I'll let you know as soon as I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

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On 4/2/2022 at 8:15 AM, 0danobunaga said:

i wrong pruchase prestige mount which is cresselia, and i want to refund or replace to zacian.

image.png.c6eca3d705386ea55a242af4f9a30efc.png

 

Hello there @0danobunaga and thanks for your patience.

The mount has been refunded as requested, given the circumstances. Please, make sure to be careful in the future when you have to buy anything from the shop.

With this said, I wish you a great day and proceed in locking the thread.

 

- Keita/Shinohara

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Please do not contact staff members for private support

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