no puedo entrar al juego/ I can´t join game

[Shadowolf32]

hola, ayer  me registre al juego pero al momento de iniciar sesión en el launcher del juego me dice usuario o contraseña incorrecta y no me deja entra, pero en la pagina me deja entrar sin problema

hello, yesterday I registered to the game but at the time of logging into the launcher of the game it tells me incorrect username or password and does not let me enter, but on the page it lets me in without problem

[Norex]

You probably have a special character on your password. The game has issues with these unfortunately but the website has not.

Make sure to reset your password to something that only contains normal letters and numbers and see if you are able to login after that.

You can reset your password here: https://pokemonrevolution.net/forgot-password

[Shadowolf32]

thanks, there I was able to enter. by the way I do not receive any mail corresponding to the game

[Norex]

Thats probably due to some blacklisted email provider like Hotmail or Outlook for example.

You would need to request an email change in order to be able to receive emails from PRO.

You can do that request here: https://pokemonrevolution.net/forum/forum/212-email-change/

[Epithet]

As Norex mentioned, go ahead and create a thread on the Email Change subforum should you require that. Also, feel free to use Spanish in your post, we will make the necessary adjustments to translate and understand you and your situation.

Locked as resolved. Have a great day.