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Hello,

I just want to report that I had 33 - 35 rare candies in my bag. But now when I searched I have only 1 rare candy left I don't know where are they and even I didn't used them and one more thing I've done the Heatran quest. Can any staff please look in this case??

 

Image

Thank You

Regards, 

Ojasvisharma26 | Frylock

 

Thumbnail.jpg.9d432df3ca4e0c385124ca3eb9564196.jpg

Edited by Frylock
Grammar Error

Greetings @Frylock

 

As mentioned already, Buck does keep your rare candies/master balls until you finish the quest. You then have to go speak to him again in the stark mountain. You currently have some rare candies stashed with the NPC, looking at your trade logs this is the only plausible explanation on their disappearance. 

 

Hopefully this will answer your concern. 

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  • Author

Hello, @Midsommar and @Norex

I've already done the Heatran Quest 4-5 Months ago and I had 33 - 35 rare candies AFTER THE QUEST (I had those 2-3 days back)

By the way my main account is "Ojasvisharma26" from where I lost my rare candies

Thank You

Thumbnail.jpg.63ae34e4a61edd596def48d68f176c0b.jpg

Edited by Frylock

10 minutes ago, Frylock said:

Hello, @Midsommar and @Norex

I've already done the Heatran Quest 4-5 Months ago and I had 33 - 35 rare candies AFTER THE QUEST

By the way my main account is "Ojasvisharma26" from where I lost my rare candies

Thank You

 

 

I simply mentioned the heatran quest because you do have rare candies stuck with the npc. Doesn't matter if you ended the quest right now or 5 months ago, you did not speak with buck to gain them again.

 

As for the ones that are saying disappeared, you traded a part of them during the month of may but it accounts to 28 rare candies in total. 

Spoiler

Trade - ojasvisharma26 <> Wed May 11 2022 
#ojasvisharma26
5x Rare Candy

#Shekhar786
Swampert Lvl. 100 

 

Trade - ojasvisharma26 <> Sat May 07 2022 
#ojasvisharma26
15x Rare Candy

#Peace4u
Froakie Lvl. 64

 

Trade - ojasvisharma26 <> Tue May 03 2022 
#ojasvisharma26
$40,789
Tyranitar Lvl. 100 
Gliscor Lvl. 100 
Gengar Lvl. 100 

1x Choice Scarf
1x BrightPowder
8x Rare Candy

#PokemonKING44

 

The only other plausible explanation is that you've used the rest of them. Items do not disappear randomly. 

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  • Author
4 minutes ago, Midsommar said:

 

I simply mentioned the heatran quest because you do have rare candies stuck with the npc. Doesn't matter if you ended the quest right now or 5 months ago, you did not speak with buck to gain them again.

 

As for the ones that are saying disappeared, you traded a part of them during the month of may but it accounts to 28 rare candies in total. 

  Hide contents

Trade - ojasvisharma26 <> Wed May 11 2022 
#ojasvisharma26
5x Rare Candy

#Shekhar786
Swampert Lvl. 100 

 

Trade - ojasvisharma26 <> Sat May 07 2022 
#ojasvisharma26
15x Rare Candy

#Peace4u
Froakie Lvl. 64

 

Trade - ojasvisharma26 <> Tue May 03 2022 
#ojasvisharma26
$40,789
Tyranitar Lvl. 100 
Gliscor Lvl. 100 
Gengar Lvl. 100 

1x Choice Scarf
1x BrightPowder
8x Rare Candy

#PokemonKING44

 

The only other plausible explanation is that you've used the rest of them. Items do not disappear randomly. 

Yes in the latest I traded them with Shekhar786 but even after the trade I had left with exactly 34 rare candies and I had already ended my Heatran Quest by talking to Buck 5 months ago and took my all the items from him. But in the current I had 34 rare candies for sure and didn't traded with anyone.

 

Thumbnail.jpg.0e7aa8337530161d23484dbcdea3b973.jpg

 

  • Author

Hello,

I'll be glad if any staff can help me getting my 34 rare candies, in silver server account "Ojasvisharma26". I didn't traded 34 rare candies with anyone and even didn't used them.

and the main point is they disappeared when I transferred my account from Gold to Silver

 

Have a great day,

Regards,

Ojasvisharma26

 

Thumbnail.jpg.c31b3a28d4806d0326a1cf4c3912d44e.jpg

Edited by Frylock

On 5/28/2022 at 5:18 AM, Frylock said:

Hello,

I'll be glad if any staff can help me getting my 34 rare candies, in silver server account "Ojasvisharma26". I didn't traded 34 rare candies with anyone and even didn't used them.

and the main point is they disappeared when I transferred my account from Gold to Silver

 

Have a great day,

Regards,

Ojasvisharma26

 

 

 

Unfortunately we cannot just add items like that without any sufficient proof, which is missing here. If we were giving out items just following player's words then everyone would just try to abuse it. It's more likely that you might have used them or even trashed them by mistake and don't remember and unfortunately we cannot check the latter. 

 

We've exhausted all the other options where you could have lost the rare candies outside of that, none of them happened in this case. There also wasn't any new quest or anything that could of removed your rare candies in the given timeframe.

 

We can't really trace anything unless you realized it at the exact moment it happened. Considering the amount of server transfer(s) that happens daily compared to the reported lost item posts it is very unlikely that it might have been the cause.  Feel free to make another thread if you can find anything that might shed a light if it ever happens again. 

 

Seeing as there is nothing to do further right now in this thread it shall be locked. 

Have a nice day 

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General Support  Report Center  Discipline appeals • Rules 

 

Please do not contact staff members for private support.

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