Cheesey456 Posted August 19, 2023 Share Posted August 19, 2023 (edited) i am having problems trying to recover this account. i am not getting the email to verify new device. i have also tried to change the email address to a diffrent one but still no luck. Edited August 19, 2023 by Cheesey456 this is the account i need to verify on new device Link to comment https://pokemonrevolution.net/forum/topic/220959-not-reciving-email-to-verify-new-device-for-this-account/ Share on other sites More sharing options...
Mrgameronline Posted August 19, 2023 Share Posted August 19, 2023 Hey have you checked your spam boxes? This has done the trick for me a couple of times. Link to comment https://pokemonrevolution.net/forum/topic/220959-not-reciving-email-to-verify-new-device-for-this-account/#findComment-1304955 Share on other sites More sharing options...
Cheesey456 Posted August 19, 2023 Author Share Posted August 19, 2023 i have checked the spam folders but nothing unfortunately. Link to comment https://pokemonrevolution.net/forum/topic/220959-not-reciving-email-to-verify-new-device-for-this-account/#findComment-1304956 Share on other sites More sharing options...
Norex Posted August 19, 2023 Share Posted August 19, 2023 Hey @Cheesey456, please check if the email shown on the dashboard is exactly the one which you are checking or if it has a typo or a missing letter/symbol for example. You can see it at the "My Account"-tab on the dashboard: https://dashboard.pokemonrevolution.net/dashboard If there is a mistake on the email you dont have access to it anymore please make a forum post at the link below and mention your username and the new email you want to use: https://pokemonrevolution.net/forum/forum/221-2fa-email-recover-assistance/ My Pokemon Shop My Lending Shop My Pokemon Wishlist Ascension Guild Page Link to comment https://pokemonrevolution.net/forum/topic/220959-not-reciving-email-to-verify-new-device-for-this-account/#findComment-1304990 Share on other sites More sharing options...
Cheesey456 Posted August 19, 2023 Author Share Posted August 19, 2023 yeah there was a typo in that email address so i have created a new topic on the link to request a change of email address thanks for the help it is much apricated Link to comment https://pokemonrevolution.net/forum/topic/220959-not-reciving-email-to-verify-new-device-for-this-account/#findComment-1304996 Share on other sites More sharing options...
Administrator Shinohara Posted August 25, 2023 Administrator Share Posted August 25, 2023 Handled here https://pokemonrevolution.net/forum/topic/220962-dont-have-access-to-old-email-and-need-to-update-it/ Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/220959-not-reciving-email-to-verify-new-device-for-this-account/#findComment-1308398 Share on other sites More sharing options...
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