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Xmas Charmander Chromas

Dkim0107
in Resolved General Support

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  • Replies 46
  • Views 11.1k
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  • Fusionflair
    Fusionflair

    Hello everyone   If your Xmas Charmander was evolved, that is in @Dkim0107's case, a Charizard, you were not offered the discount. This issue has been fixed now. And yes, as @Backo0711 

  • Yellow
    Yellow

    Hi @Exzxay   Thankyou for providing this and logging off, I have refunded 250K to you. You may log back on now.

  • Zalazaro
    Zalazaro

    Couldnt have been DAYS after, i posted the moment i saw this thread. I have indeed paid 2x 500k for both chroma, this is what i know from my perspective. But pokedollar not critical for me, so its wha

Posted Images

Hello there @Dkim0107, @Viscabarcaa, @Mvnschaalke, @Backo0711, @Exzxay, @Justkaio

 

I am sorry for the delay and the inconvenience experienced.

 

Considering this is about 'spawning money' (a refund), we have to properly review the entire case to collect the proper evidences in order to make sure to refund only the people that actually suffered the loss due to the bug.

Without verifying the situation, anyone could claim they paid 500k instead of 250k even if false and we would end up gifting money to a player, which would be a huge problem.

 

No worry, if you really suffered the loss, you will 100% get your money back no matter what; but please be patient until then.

Once again, I am very sorry for the issue.

image.gif

 

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