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Xmas Charmander Chromas

Dkim0107
in Resolved General Support

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  • Fusionflair
    Fusionflair

    Hello everyone   If your Xmas Charmander was evolved, that is in @Dkim0107's case, a Charizard, you were not offered the discount. This issue has been fixed now. And yes, as @Backo0711 

  • Yellow
    Yellow

    Hi @Exzxay   Thankyou for providing this and logging off, I have refunded 250K to you. You may log back on now.

  • Zalazaro
    Zalazaro

    Couldnt have been DAYS after, i posted the moment i saw this thread. I have indeed paid 2x 500k for both chroma, this is what i know from my perspective. But pokedollar not critical for me, so its wha

Posted Images

Hiya @Dkim0107, @Viscabarcaa, @Mvnschaalke, @Backo0711, @Exzxay, @Justkaio

 

We are sorry for the inconvenience and the delay in the processing of the refund requests around Chromas at the moment. 

 

As we are closing in on the end of season, it will likely be processed after that, since we need to verify the purchases of the people who bought the Chroma suffering the bug, as Shinohara also mentioned before. 

 

Don't worry if you have really suffered this bug and bought the Chroma without the discount, you will get your extra payment refunded to you without a doubt. We appreciate all of your humbling patience regarding this and need you to bear with us a tad bit longer for this. 

 

Have a lovely day and an amazing week ahead y'all,

Fusionflair

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