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I sent items in mailbox from gold to silver not knowing you cant do that and items are now gone. how do I get them back?


Liybiy

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possible to get lost items in the mailbox back? I sent a mount and 2 cosmetics from my gold to silver account not knowing the mailbox is not cross server. So are they just gone forever? big sad 😞 

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  • 2 weeks later...

Hello @Liybiy.

Please accept my apology for not providing assistance when you needed. It seems the thread got lost amongst the others and we missed it.

I noticed you managed to get your items onto the intended account. Since the issue is solved, I will go ahead and lock the thread.

Please use the Resolution Center again if you need help. We will try our best to provide assistance in a timely manner.

Take care.

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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