Launcher crashing

[Arrowde]

Hey !
I recently redownloaded the game and while trying to reconfigure it, I put the resolution to the lowest one.
Since then the game crash when I launch it and I can't manage to the open the console (pressing f2 doesn't do anything despite being on desktop).
I tried to reinstall the game but the parameters are still the same.
Do you know any solution to this problem ?

Edited May 7, 2024 by Arrowde

[Sayan12345678]

Me also can't play game.it showing downloading patch.but it stopped when almost download half complete.
so wht should I do?

 

[Lucifer001]

@Arrowde@Sayan12345678
 

I've encountered a similar issue before, but it only took me about 4-5 minutes on the patcher to resolve. Here's what you can try:

 

1. Delete the downloaded files once again, and then re-download them from Mega, the download provider. See if it works after that.

2. If you encounter the message "something went wrong," it's likely due to your antivirus software. Try making an exception for the "pro" client and then delete all the files. Afterward, download them again from Mega, which currently has the updated version of the game. It seems the DDL contains the old version. When I last checked, it wasn't updated, but I'm not sure if it's still outdated.

 

I hope one of these methods helps you. ^^

[Sayan12345678]

  On 5/7/2024 at 1:50 AM, Lucifer001 said:

@Arrowde@Sayan12345678
 

I've encountered a similar issue before, but it only took me about 4-5 minutes on the patcher to resolve. Here's what you can try:

 

1. Delete the downloaded files once again, and then re-download them from Mega, the download provider. See if it works after that.

2. If you encounter the message "something went wrong," it's likely due to your antivirus software. Try making an exception for the "pro" client and then delete all the files. Afterward, download them again from Mega, which currently has the updated version of the game. It seems the DDL contains the old version. When I last checked, it wasn't updated, but I'm not sure if it's still outdated.

 

I hope one of these methods helps you. ^^

Expand  

Thanks a lot.it's working.mega has now latest updated client.I suggest everyone download this client from mega.

[Arrowde]

  On 5/7/2024 at 1:50 AM, Lucifer001 said:

@Arrowde@Sayan12345678
 

I've encountered a similar issue before, but it only took me about 4-5 minutes on the patcher to resolve. Here's what you can try:

 

1. Delete the downloaded files once again, and then re-download them from Mega, the download provider. See if it works after that.

2. If you encounter the message "something went wrong," it's likely due to your antivirus software. Try making an exception for the "pro" client and then delete all the files. Afterward, download them again from Mega, which currently has the updated version of the game. It seems the DDL contains the old version. When I last checked, it wasn't updated, but I'm not sure if it's still outdated.

 

I hope one of these methods helps you. ^^

Expand  

I tried but unfortunately it didn't solve the problem...

I still got the error despite erasing the old file, and reinstalling using mega.

Edited May 7, 2024 by Arrowde

[Kubrick]

Hi, thank you for contacting us about your issue. 

Could you please possibly post a Screenshot of the error you are getting, so we can try and see clearly the error you are getting and try and find what the solution could be?

Please let us know so we can continue forward to finding a solution to your issue.

Thank you for your time, 

- Kubrick

[Arrowde]

  On 5/8/2024 at 1:05 AM, Kubrick said:

Hi, thank you for contacting us about your issue. 

Could you please possibly post a Screenshot of the error you are getting, so we can try and see clearly the error you are getting and try and find what the solution could be?

Please let us know so we can continue forward to finding a solution to your issue.

Thank you for your time, 

- Kubrick

Expand  

This is a classical "stopped working error".

I do also get a message from the UnityCrashHandler telling me that the program has failed but did not manage to take a screenshot of it.

Edited May 8, 2024 by Arrowde

[Lucifer001]

  On 5/8/2024 at 5:49 PM, Arrowde said:

This is a classical "stopped working error".

I do also get a message from the UnityCrashHandler telling me that the program has failed but did not manage to take a screenshot of it.

Expand  

 

I assume, you are using a 64bit version, can you please try by downloading a 32 bit version and see if it works. just do the above mentioned steps and then download a 32 bit. if it works then its well and fine if it doesn't then you should wait for the staff reply, and they can explain you in depth what you should do.

 

Edited May 8, 2024 by Lucifer001

[Arrowde]

  On 5/8/2024 at 9:12 PM, Lucifer001 said:

 

I assume, you are using a 64bit version, can you please try by downloading a 32 bit version and see if it works. just do the above mentioned steps and then download a 32 bit. if it works then its well and fine if it doesn't then you should wait for the staff reply, and they can explain you in depth what you should do.

 

Expand  

I tried with the 32 bit version but still the same error.
Guess I won't be able to play the game ahah

[Arrowde]

Okay I just recently found the solution !
The problem is that despite erasing the PRO files, the parameters are still registered in the registry entries.
To erase those parameters in the registry entries you must access the registry by typing "regedit" into the Windows search bar and pressing Enter (Be cautious when working with the registry, as deleting the wrong entries can cause issues with your system).
Then look for HKEY_CURRENT_USER\Software\ and search the file corresponding to your game (it should be named PROteam or something like this).
This file stores the parameters of your game thus you must erase it.
Then it should fix the problem