Dokynn Posted December 5 Share Posted December 5 Hello, I have an issue in evolving Xmas Swampert Mount into Mega Xmas Swampert Mount, but I receive an info from Norex which is the Mega Xmas Swampert Mount is currently not in client yet. So can I please request a refund of 400k pokedollar that I spent to evolve it and turn my mount back to it normal form. Thanks a lot!!! Ingame-name : Dokynn Link to comment https://pokemonrevolution.net/forum/topic/247576-mega-xmas-swampert-mount-not-showing-up/ Share on other sites More sharing options...
Epithet Posted December 6 Share Posted December 6 Hello @Dokynn. Just to inform you, I have forwarded your request to the appropriate party that would handle a request like this. Either that party or myself will inform you of the outcome of your request when it has been decided. We ask for your patience. Thank you. 1 Game Rules | Resolution Center | PRO Wiki Do not privately contact Staff. Instead, create a thread; it may help other players. Link to comment https://pokemonrevolution.net/forum/topic/247576-mega-xmas-swampert-mount-not-showing-up/#findComment-1499336 Share on other sites More sharing options...
Administrator Shinohara Posted December 12 Administrator Share Posted December 12 On 12/5/2024 at 6:43 PM, Dokynn said: Hello, I have an issue in evolving Xmas Swampert Mount into Mega Xmas Swampert Mount, but I receive an info from Norex which is the Mega Xmas Swampert Mount is currently not in client yet. So can I please request a refund of 400k pokedollar that I spent to evolve it and turn my mount back to it normal form. Thanks a lot!!! Ingame-name : Dokynn Hello there @Dokynn I sincerely apologize for the delay in dealing with your refund and for any inconvenience experienced. Due to my current health condition, it took me a while to catch up with things. That said, I have now removed the mount from your account and refunded you 400,000 Pokédollars. Thank you for your patience, and I wish you a wonderful day and weekend ahead. Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/247576-mega-xmas-swampert-mount-not-showing-up/#findComment-1501787 Share on other sites More sharing options...
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