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Cant switch between servers

Raumanian
in Resolved General Support

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Hello @Raumanian!

 

Apologies for the issue you are encountering. 

 

Transfer server was down due a to a fix required as stated around 2 weeks ago

But it got resolved few hours ago and you should now be able to transfer again. 

 

Can you try again if you havent!

 

Waiting for a response to know if it got resolved.

 

Very Respectfully,

 

Zarachi 

  • Author
54 minutes ago, Zarachi said:

Hello @Raumanian!

 

Apologies for the issue you are encountering. 

 

Transfer server was down due a to a fix required as stated around 2 weeks ago

But it got resolved few hours ago and you should now be able to transfer again. 

 

Can you try again if you havent!

 

Waiting for a response to know if it got resolved.

 

Very Respectfully,

 

Zarachi 

image.png.3babd110e5a7742e032b729ab84f8dac.pngHi, it not switch to Silver yet 

Hello @Raumanian!

 

Apologies for all these issue. 

 

If you wonder what happens, your server transfer failed and you got this error.

 

Your account has not been activated issue should be resolved now.

 

Let me know if it not the case. 

 

Once again Apologies for all these issue. 

 

If you can to transfer, be sure to reset your device before trying.

 

I wish you a wonderful day and have fun playing PRO !

 

Very Respectfully,

 

Zarachi

    • Like 1
    • Author

    Hi Zarachi,

    Thank you for your support.

    At the moment, the issue is still not resolved on my side and I am still encountering the same error.

    Could you please let me know how long I should wait for the fix to be fully applied? If there are any additional steps I need to follow, please inform me.

    • Author

    Hi Zarachi,

    I just wanted to follow up regarding my issue. At the moment, I am still unable to log in and the error is still the same.

    Could you please check if the fix has been fully applied to my account, or if there is anything else I should do on my side?

    Thank you for your time and support.

    • Zarachi locked this topic
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