reroll not work?

[Natsu02]

Hi I want to ask about double reroll since I just try today, but something happen not sure if it's a bugged, my victini ivs not change but my 2 reroll gone

[Zarachi]

Hello @Natsu02!

 

Apologies for the issue you are dealing with.

 

I have a few question. Are you using either soulbound or specific Pokemon IVs reroll ticket such as Victini Reroll Ticket?

 

Waiting forward for an response.

 

Very Respectfully,

 

Zarachi 

[Natsu02]

It's just normal reroll that I buy from pve shop

[Natsu02]

Hello again sir, I like to ask again about my issue here

[Siidon]

You most likely activated the double reroll feature with your 2 reroll tickets which would explain why your victini didn’t change IVs. So your tickets are gone and only from that point on you can reroll twice for every tradable reroll ticket. 

 

Edited 1 hour ago by Siidon

[Natsu02]

so your saying I need to use another reroll ticket, then what if not works again?