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Cant login Unknown Device

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Hello, So I have an account and i want playing again, but I am unable to log in to either server on my pc. I keep getting a message popup that says Unknown Device Please confirm your device by following the instructions that have been sent to your E-mail. Double click here to resend. I never received the e-mail. So I KNOW the email is input correctly, I have double clicked on the here 'button' to pull up the captcha and gotten the msg saying the email 'sent successfully', but still have yet to be sent an email. And I Alredy Checked spam thank you

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13 hours ago, Phantom said:

Hello, So I have an account and i want playing again, but I am unable to log in to either server on my pc. I keep getting a message popup that says Unknown Device Please confirm your device by following the instructions that have been sent to your E-mail. Double click here to resend. I never received the e-mail. So I KNOW the email is input correctly, I have double clicked on the here 'button' to pull up the captcha and gotten the msg saying the email 'sent successfully', but still have yet to be sent an email. And I Alredy Checked spam thank you


Hello!

Could you please verify that the email address linked to your account is correct by checking your Dashboard → My Account?

Please make sure there are no typos or mistakes in the registered email address. If the email is incorrect or you no longer have access to it, please create a thread in 2FA Email Recovery & Assistance, where the appropriate team will be able to help you further.

If the email address is correct, please try requesting the verification email again by double-clicking "here".

Kind regards.

Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

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