hi,, I haven't played for four years and want to play the game again, but the authorized device isn't granting access to my email. Could you tell me the cause and the solution?

thank you

21 minutes ago, Pixiekv said:

hi,, I haven't played for four years and want to play the game again, but the authorized device isn't granting access to my email. Could you tell me the cause and the solution?

thank you

Hello,

You know the email but not receiving the email? Can you elaborate the issue?

28 minutes ago, Pixiekv said:

hi,, I haven't played for four years and want to play the game again, but the authorized device isn't granting access to my email. Could you tell me the cause and the solution?

thank you

Hello! I'm very sorry for the inconvenience you're experiencing.

In order to resolve this issue, please make a new post in the 2FA - Recovery and Assistance section. The appropriate team will be able to review your case and assist you further there.

As there is nothing more we can assist you with from this section, I will proceed to close this thread.

If you need any further assistance in the future, please feel free to create a new thread and we'll be happy to help.

Kind regards.

Hallowglow.