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URGENT Please

Refinedsalt
in Resolved General Support

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I was in the blue server, and i have lost all my pokes, where are them?

 

Hey @RefinedSalt,

 

Blue and Red are merged now. Yellow is Gold now and Blue + Red are Silver now. Take a look if you are on the right server.

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

  • Author
Hey @RefinedSalt,

 

Blue and Red are merged now. Yellow is Gold now and Blue + Red are Silver now. Take a look if you are on the right server.

 

Regards Xylos

i know this, but i can't log in the silver server, is saying that " invalid username or password"

why i cant login in game? invalid server and usarname what i see klick in silver sever but klick in gold i see new game again i need back my acc.. how can i back ty

i know this, but i can't log in the silver server, is saying that " invalid username or password"

 

Hey @RefinedSalt,

 

this issue should appear when you havent merged yet. in case you didnt, take a look at our merge FAQ, there is also explained how to merge. :)

Hit me up in case you have merged and this issue still appears.

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

  • Author
Hey @RefinedSalt,

 

this issue should appear when you havent merged yet. in case you didnt, take a look at our merge FAQ, there is also explained how to merge. :)

Hit me up in case you have merged and this issue still appears.

 

Regards Xylos

So, i've seen, but i couldn't to merge the server, 'cause a "necessary authentication", andi dont know how to solve this :/

So, i've seen, but i couldn't to merge the server, 'cause a "necessary authentication", andi dont know how to solve this :/

 

Hey,

 

Im sorry for that.

Merge page will be taken down for around 10 minutes to fix a bug with the region lock.

 

Please stay patient for a bit.

 

Kind regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

  • Author
Hey,

 

Im sorry for that.

 

 

Please stay patient for a bit.

 

Kind regards Xylos

fine, just keep me informed pls

Dear Xylos,

 

I merged my account and I can not find any of my Pokemon in the silver server, as I was playing on Red. Any idea where the Pokemon would be?

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