URGENT Please

[Wojti9152]

I lost all my pokemon to

[Bluev3]

Should work now.

I still can't get pass the authentication page nor can I log into the game. I have 2 account under blue server with same email. When I log into the first account it says invalid username/password and the second account says it has been locked. What should I do?

[Bimboghiacciato]

Hey @RefinedSalt,

 

this issue should appear when you havent merged yet. in case you didnt, take a look at our merge FAQ, there is also explained how to merge. :)

Hit me up in case you have merged and this issue still appears.

 

Regards Xylos

The merge doesn't accept the password. please help me i'm desperate

[Xylos]

I still can't get pass the authentication page nor can I log into the game. I have 2 account under blue server with same email. When I log into the first account it says invalid username/password and the second account says it has been locked. What should I do?

 

invalid username or password = Not merged correctly (Maybe you have merged only one account? You can also try a other e-mail on one account in case you have merged both accounts)

Server locked = Staff is working on it, noone can enter.

Please stay patient for a while.

[Bluev3]

invalid username or password = Not merged correctly (Maybe you have merged only one account? You can also try a other e-mail on one account in case you have merged both accounts)

Server locked = Staff is working on it, noone can enter.

Please stay patient for a while.

 

Thank You for the quick reply,

I've tried logging into the dashboard with both account and still cannot merge. However, since both account are under the blue server I don't think its necessary to merge them since I want to keep them separate. Currently, the server is down so I am assuming the staff/admins are working to solve the problem?

I will wait for things to settle down. Again, thank you for answering each and everyone of our problems/questions.

[Bimboghiacciato]

invalid username or password = Not merged correctly (Maybe you have merged only one account? You can also try a other e-mail on one account in case you have merged both accounts)

Server locked = Staff is working on it, noone can enter.

Please stay patient for a while.

invalid username or password = Not merged correctly (Maybe you have merged only one account? You can also try a other e-mail on one account in case you have merged both accounts)

Server locked = Staff is working on it, noone can enter.

Please stay patient for a while.

If i create a new account you can give me the coin that i've spended on this account?

[Xylos]

Thank You for the quick reply,

I've tried logging into the dashboard with both account and still cannot merge. However, since both account are under the blue server I don't think its necessary to merge them since I want to keep them separate. Currently, the server is down so I am assuming the staff/admins are working to solve the problem?

I will wait for things to settle down. Again, thank you for answering each and everyone of our problems/questions.

 

You still have to go on the dashboard, you can choose there a option to keep the accounts seperate but for that you have to change the name of one. For a maybe better explanation take a look at our FAQ.

 

However the Dashboard is currently down (again). Im sorry for this inconvenience, please stay patient for a bit more. :)

 

Kind regards Xylos

[Xylos]

If i create a new account you can give me the coin that i've spended on this account?

 

A complete new account, no, thats not possible. For a merged account, yes, it will be done automatically.

 

Regards Xylos

[Xfede30x]

I lost all my pokemon to

me too, I do not know what they wanted to do with this.

[Izabell]

hi,,,,, happens to enter the game, and not let me play on the server silver but, yes, in gold, but that account I left a long time ago as it shows, that I only have chermander ... now I try to make the merger but it appears a message that says: user authentication ... it does not happen that ... what do I do?