I can't run the game! HELP ME!

[Elmayson]

Eu baixei o jogo com antivírus, firewall e windows defesas para e extrair os arquivos com "PeaZip" ... ALGUEM PODE ME AJUDAR?

[Xylos]

Eu baixei o jogo com antivírus, firewall e windows defesas para e extrair os arquivos com "PeaZip" ... ALGUEM PODE ME AJUDAR?

 

Hey[uSER=1787258] ElMayson,[/uSER]

 

Im sorry for this inconvenience.

Please try our suggested steps mentioned in your issue thread which usually helps in most cases:

 

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

In case it should not work, can you send us your crash log if there is one appearing?

 

Regards Xylos.