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Fluffles

Former Staff
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Everything posted by Fluffles

  1. Hi there. Could you please refrain from having multiple connections on your internet as this usually affects the performance of your connection and may cause you to crash. You'll either have to contact your internet provider regarding this or lessen the amount of people using the internet simultaneously.
  2. Hi there. Could you please delete all your PRO Files and reinstall the new client found here? Let me know if this fixes your issue.
  3. Hi there. Could you please try the following if you're on a PC Client please? • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Windows Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager
  4. Hi there. As stated, you'll have to talk to Buck inside Stark Mountain Main Cavern to get your rare candies back. If you need further help with completing the Heatran Quest, feel free to check out the Legendary Megathread.
  5. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  6. Hi there. This should be fixed in the next restart or crash. Thanks for reporting this. Sorry for the inconvenience. Let me know if you still experience the issue after the servers have restarted.
  7. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  8. Hi there. It seems as if you are in the middle of the Heatran Quest. Your rare candies have been taken from you at the start of the Heatran Quest to ensure difficulty during the quest. After completing the Heatran Quest, talk to Buck inside Stark Mountain Main Cavern to get your rare candies back. If you need further help with completing the Heatran Quest, feel free to check out the Legendary Megathread.
  9. Hi there. I've forwarded the issue to our Developers. Please be patient as you wait for a response. Please do note that PRO Staff are simply volunteers and act in their own time. Sorry for the inconvenience. I'll look to getting you a new TM once it's fixed.
  10. Hi there. Could you please delete all your PRO Files (Unisntall the game), clear your app history and trash bin, then reinstall the new client found here?
  11. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  12. Glad to hear that your question has been answered. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  13. Hi there. Could you please delete all your PRO Files and reinstall the new client found here? Let me know if this fixes your issue.
  14. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  15. Hi there. Just want to clarify a few things for you. This thread was left open to prevent you from trading these items as these items were not meant to be traded in the first place. The PvE Items such as Akatsuki Robe, Turtle School Uniform, Snorlax Mounts are not tradable and they were never meant to be tradable. UA Uniform and the Akatsuki Headband are not available to players as of now yet. Please stay tuned in #announcements of our Official PRO Discord for further announcements. Let me know if you need anything else.
  16. Hi there. Could you please delete all your PRO Files and reinstall the new client found here? Let me know if this fixes your issue. If you're still unable to see your character, you may have to wait until the more updated client is released soon. Please stay tuned in #announcements of our Official PRO Discord for further announcements.
  17. Hi there. Could you please specify your issue? Feel free to talk in your native language if you're more comfortable in it. Nevertheless, I assume you're asking about the pokemon in Route 118, so I've listed them below. Route 118 #Pokemon Area Daytime Rarity MS Level Item Absol Land M/D/N Tier 9 Yes 25-29 - Aipom Land M/D/N Tier 6 No 25-29 - Electrike Land M/D/N Tier 6 No 25-29 - Kecleon Land M/D/N Tier 5 No 25-29 - Linoone Land M/D/N Tier 4 No 22 Sitrus Berry Manectric Land M/D/N Tier 8 No 25-29 - Raticate Land M/D/N Tier 2 No 25-29 - Wingull Land M/D/N Tier 2 No 25-29 - Zigzagoon Land M/D/N Tier 1 No 22 Oran Berry Pelipper Surf M/D/N Tier 5 No 25-29 - Wingull Surf M/D/N Tier 2 No 25-29 - Magikarp Surf/Fish (Old Rod) M/D/N Tier 2 No 25-29 - Tentacool Surf/Fish (Old Rod) M/D/N Tier 1 No 25-29 - Carvanha Surf/Fish (Super Rod) M/D/N Tier 6 No 25-29 - Sharpedo Surf/Fish (Super Rod) M/D/N Tier 8 No 25-29 - Let me know if you need anything else or if you have another question.
  18. Hi there. Could you please delete all your PRO Files and reinstall the new client found here? Don't forget to delete all your past PRO Files before doing so. Let me know if this fixes your issue.
  19. Hi there. Could you please specify the error you receive so I can troubleshoot your issue further? Looking forward to your response.
  20. Hi there. Could you please elaborate on your issue further? Although I assume you're having trouble with the new client. If you haven't updated your client you'll have to download the latest update here! Please be sure to delete all your PRO Files before reinstalling the new client. Let me know if you need anything else, or if you're facing another issue.
  21. Hi there. Could you please delete all your PRO Files (Unisntall the game), clear your app history and trash bin, then reinstall the new client found here? Let me know if this fixes your issue.
  22. Hi there. I've moved your Kanto Pokemon into your PC. Could you check that for me please? Sorry for the inconvenience.
  23. Hi there. Sorry for the inconvenience. I've gone ahead and forwarded the issue to our Developers and will have it looked into. Please be patient as you wait for a response once again. Do note that PRO Staff are simply volunteers and act in their own time. Really sorry once again for this bug.
  24. Hi there. Unfortunately, this is an issue with your connect. For now, you'll have to keep using a VPN in order to play. Nevertheless, when your internet is more stable, you should be able to log in again normally. Try to give it a few days and try again, normally it should fix itself in a few days. Hi there. As stated previously, can you please use a VPN in order to connect to the server? This should temporarily fix your issue.
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