Armin

Hey @Cirstoke, I’m sorry for this inconvenience; it looks like you confused the Mail Title and the Recipient Username, indeed you sent a mail to a player named “jeje”. A staff memeber deleted that Mail and added 200 coins to Gariktox‘s account! Check out our Mail Box guide if you want to know more about Mails in PRO! With this being said, I wish you a great day! Armin

Welcome to PRO!

As you have successfully merged your account, I will now lock this topic. Have a great day! Armin

As you have successfully merged your account, I will now lock this topic. Have a great day! Armin

As you have successfully merged your account, I will now lock this topic. Have a great day! Armin

Hey @Encladius, I'm sorry to hear about this inconvenience; it looks like you were affected by the Bag Glitch. I regret to inform you that we can’t refund your as it would be unfair to those who experienced this problem in the past and couldn't be refunded. As stated in the Read This Before Making A Support Topic, the bug may occur when you do not open your bag for a long time. Try to open the bag from time to time to avoid it. Again, I'm sorry for the inconveniences and I understand how frustrated you must feel after losing a Shiny Caterpie. By doing the above, you should never have this happen to you again. With this being said, I hope you understand, have a great day! Armin

Welcome!

Hey @shingladik, I can confirm you that Seedot spawns in Route 31; it is just a matter of luck. Keep in mind that the surrounding Pokémon spawns have an effect on how often a Seedot will appear for you. [spoiler=Spawns on Route 31] Also I want to remind you that you can easily find a Seedot in other maps where it is a common Pokémon. [spoiler=Seedot Spawns] If you want to know more about rarity tiers of certain Pokémon, you may use the ^s Pokémon / Map command in the bot-commands channel of our PRO Official Discord Server. With this being said, I will now lock this topic, have a great day! Armin

Hey [uSER=2069919"]Bodich[/uSER], You must first catch 10 different Kanto Pokemon to obtain the HM Flash. Head east of Vermilion City, enter Diglett Cave and follow it through to Route 2. Once there you should head South to the stophouse. Oak's Aid will give you the HM Flash if you have those 10 different Kanto Pokemon. After you get Flash, you can go east of Cerulean City to continue your adventure. More information can be found in the Complete Kanto Walkthrough Guide. With this being said, I wish you a great day! Armin

Hey @Bepi666, As hahahaka said, unlike handheld games, Pokémon obtained in a trade do not gain more experience than Pokémon with your OT. We mainly designed this Experience Mechanic that way because it would get abused by many players otherwise. Also I want to remind you that there are no cons to having traded Pokémon as in PRO your Pokémon will always obey you in battle. Keep in mind that lower evolutions gain more Experience than fully evolved Pokémon, so it is better to evolve your Pokémon at higher levels if you want to level up them easily. If you want to know more about PRO's Experience System, you can check out PRO's Official Wiki. With this being said, I will now lock this topic, have a great day! Armin

Hey @Faiden, I’m sorry for the late reply; I can confirm you that the Black Medallion works as intended. It increases the chance of a Pokémon having hidden ability from 5% to 25% so, it is not guaranteed that the pokemon encountered will have it, it is just a matter of luck. I know it could be frustrating but sometimes the game can be like that. With this being said, I wish you a great day. Good luck with your hunt! Armin

Welcome! :)

Hey @Manfeel, Staffview should not be used by players, however, it's not prohibited. These commands are mainly for GMs. With this being said, I wish you a nice day! Armin

Hey @KaliieG, As they already said, trading a Pokémon will reset its happiness to 70 and letting it faint in battle will decrease it by 5. Keep in mind that your Pokémon must have 150+ happiness to use Headbutt outside of battle; you can check the happiness of a Pokémon by typing /happy 1-6 in chat. As stated in our Happiness guide, there are a few tips to increase the happiness of your Pokémon; most of them affected by Soothe Bell. According to the Item guide, you can find a Soothe Bell in National Park. [spoiler=Soothe Bell location] I checked your trade logs and it looks like you traded both Nidoqueen (ID: 8456688) and Furret (ID: 8184510) on May 21st; this may have caused the issue. With this being said, I will now lock this topic, have a great day! Armin

Hello @Aymeena, Please keep in mind our General Support rules, this one in particular: If you do not know why you were banned and if you feel that your ban is unjust, you can make an appeal in Discipline Appeals subforum. I will now lock this topic, have a nice day. Armin

As you have successfully merged your account, I'll now lock this topic. Have a great day! Armin

As you have successfully merged your account, I'll now lock this topic. Have a great day! Armin

As you have successfully merged your account, I'll now lock this topic. Have a great day! Armin

As you have successfully merged your account, I'll now lock this topic. Have a great day! Armin

Welcome back!

Welcome back! Sadly, there won’t be any iOS client for PRO in the future.

Welcome!

Hey [uSER=2070493]Golukumar[/uSER], As stated in the Read This Before Making A Support Topic, you can find the reason of your ban by logging into the dashboard, if it doesn't say your account is banned, something on your connection could be causing this issue. • If you're using Proxy, try not to use it, and then test again. • If you're trying to play at school/work or any public place, their connection could have been IP blocked already or be blocking the game on their network. • If you're from UAE/China/North Korea or if your provider is blocking the game, you can use a VPN. If you are indeed banned, please post an appeal in the Discipline Appeals section. Let me know if this is your situation, have a great day! Armin

Hey @BigA513, Red Server and Blue Server have recently merged into Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore you will need to play on Silver Server if you wish to continue your Red Server progress. If you can't log into Silver Server, you probably need to merge your Red & Blue account, follow these steps to merge your account, make sure to select the right server as your main server! How to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! If you have some errors while doing the merge, check the Common Merge Errors: FAQ.

Hey @EsRoN333, As stated in our list of available commands, you will need to press F2 and then type Clean reg if you want to reset your key binds; please keep in mind that this will reset all settings you have previously made including saved passwords as well. Hope this helps, have a great day! Armin