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Aghanim

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Posts posted by Aghanim

  1. Hello sir i would inform that just now the server has crash (GOLD SERVER) . Its crash 1-2mins after i do the bug catching contest . I won the first place and got 25000 pokedollars and a karrablast with shuckle that have 216 points on it . After the crash , i lost 25000 pokedollars and i spawn back into the contest hall . Luckily i got out from there . I still have deleted the shuckle tho . I dont very care about the money , i just want to report the bug tho .

    Hello there! My apologies for the inconvenience.

    I would like to inform you that this sounds more like it may have been a rollback.

    Rollbacks happen in a game that is in BETA. It maybe noted that during rollbacks all progress made after the last save is deleted and there is no prediction on when these may occur.

    You can join our DISCORD SERVER for information on the server's status, Or when there might be scheduled maintenance. You can also know when the server goes down by typing ^up in #bot-commands.

     

    Let me know if you have further questions.

    Deep Regards.

    - Aghanim.

  2. thanks you so much

    You're welcome!

    Now that the problem is solved, I shall lock this thread. Don't hesitate to ask more question if necessary.

    Have a nice day.

     

    Deep regards.

    - Aghanim.

  3. please can you retrieve my breloom that will eliminate it by accident id:8862852

    Hello there!

    I would like to inform you that I have recovered the breloom and it should be at the last slot of your PC. Could you verify this for me?

    Also, Please use the RESTORE POKEMON MEGATHREAD next time when you need to restore pokemon. It keeps the forums more organized.

     

    Deep Regards.

    - Aghanim

  4. ola pessoal, onde posso capturar honedge.

    desde ja obrigado pela ajuda.

    Hello there!

    Unfortunately, there is no spawn for honedge. However, You can get the pokemon as a boss reward from the boss at Twinleaf Town named Link.

    Alternatively, You can check the spawns of pokemon yourself in the DISCORD SERVER by using the command ^s -name- in #bot-commands, You can also check the pokemon used by Link in the discord server by using the command ^boss link in #bot-commands.

     

    Hope this solved the problem, Let me know if it did!

    Deep Regards.

    - Aghanim.

  5. please can you retrieve my dragonite that will eliminate it by accident[ATTACH=full]69585[/ATTACH]

    Hello there! I'm sorry for the inconvenience.

    Your pokemon has been restored and should be present in the last slot of your box, Please check that and report it to me.

    Although, Next time please use the RESTORE POKEMON MEGATHREAD so its more organized!

     

    Deep Regards.

    - Aghanim.

  6. Hey there.

    Thank you for answering. Actually, I was just in Viridian City to do the bounty. Suddenly, it popped out of nowhere. Was annoying for a few days since I couldn't reach Jenny because of that. But, I am not sure how, it resolved on its own. Thanks again. :P

    Curious. But it's probably fixed due to the changes made after that.

    Anyway, glad to hear that it has been solved. I shall lock the topic now, feel free to ask if you have more questions.

     

    Deep Regards.

    - Aghanim.

  7. I found a nice and beautifull bug....i have my natu as first in my party to sync a pikachu with timid and scyther second in the party,so i encounter a pikachuu hit him twice with confuse rey and they try to swich pokes..to brind out scyther for false swipe butttt,look what happened and same thing with rattata

    https://imgur.com/a/uJMB2Ja

    Hey there! I'm sorry for the inconvenience and the late response.

    Could you try to do a clean installation of the game? This means deleting and cleaning all previous records of the game in the PC and downloading it new.

    Let me know if the problem still persists.

     

    Deep Regards.

    - Aghanim.

  8. died

    Hello there! I'm sorry for the inconvenience and the late reply.

    Does the problem still persists? What do you remember doing before the whole team had died? Did something unusual happen the match before?

    Please do let me know in another reply in this post!

     

    Deep Regards.

    - Aghanim.

  9. [ATTACH=full]67715[/ATTACH]

    Hello there! I'm sorry for the inconvenience. My apologies for the late reply.

    Can you tell me more details on what you did before it became that way?

    I can't seem to replicate this problem on my account. Also does the problem still exist?

    Looking forward for a reply.

     

    Deep Regards.

    - Aghanim.

  10. One of my pokemon didn't learn the move he was supposed to after reaching the same level twice because of a rollback. Second time the option to learn that move didn't come up.

     

    It isnt an issue for me just wanted to report it so it can be looked into.

    Hello there! I'm sorry for the inconvenience.

    Which move did the pokemon not learn and at what level?

    Rollbacks happen in a game that is in BETA. It maybe noted that during rollbacks all progress made after the last save is deleted and there is no prediction on when these may occur.

    You can join our DISCORD SERVER for information on the server's status. You can also know when the server goes down by typing ^up in #bot-commands.

     

    Deep Regards.

    - Aghanim.

  11. hi i am getting dc from silver server agai. n again n also it takes time to login game or it keeps loading keeps loading where gold server get connected in just one click n also doesn't get dc

    i lost my poke n item buyers n also cant hunt or do other stuffs[ATTACH=full]68969[/ATTACH][ATTACH=full]68970[/ATTACH][ATTACH=full]68971[/ATTACH]

     

    so help

    Hello there! Sorry for the late reply.

    The servers seemed to have been very unstable before and we have been working on it.

    Itseems as though the problem does not persist anymore.

    For information about the server downtime and recoveries try to join the DISCORD SERVER. You can check whether the server is online by typing ^up in #bot-commands.

     

    Deep Regards.

    - Aghanim.

  12. Ive been getting connection lost messages all day, whether it be im not able to log in or i log in and get kicked out every 5 minutes. Currently, im not able to log in at all.

    Hello there! Sorry for the late reply.

    The servers seemed to have been very unstable before and we have been working on it.

    Itseems as though the problem does not persist anymore.

    You can join our DISCORD SERVER for latest info on whether the server is stable or not and you could also use the command ^up in #bot-commands to check if the server is online.

     

    Deep Regards.

    - Aghanim.

  13. um my oddish was supposed to learn mega drain from leveling to level 19 but it somehow got sleep powder instead of mega drain even tho at the top it said "Oddish is trying to learn mega drain"

     

     

    help plz

    Hello there! I'm sorry for the inconvenience.

    I'm not able to replicate the problem. Is it possible that you may have leveled up from lvl14 to lvl19 in a single battle? If so the moves should've showed up one after the other.

    Anyway, To remedy the situation, You can use the relearners present in each region to learn mega drain again.

     

    Kanto Region - Cerulean and Saffron city.

    Johto Region - goldenrod and blackthorn city.

    Hoenn Region - Slate port and sootopolis city.

    Sinnoh Region - Heathome and snowpoint city.

     

    Let me know if you have further questions.

    Deep Regards.

    - Aghanim.

  14. I'm stuck on Route 37 and I have no 'escape'

    Hello there! I'm sorry for the inconvenience.

    Could you please try the following steps:

    -Try Alt+Tab ︎

    -Use an Escape Rope ︎

    -Try battling another player and losing, this should bring you back to your last visited Pokecenter ︎

    -Try typing /ref into the chat bar, or

    -clicking the refresh arrow on the bottom toolbar ︎

    -Log out, and then back in ︎

    -Close the whole client and start PRO again

    Let me know if you can fix it by those ways.

    Deep Regards.

    - Aghanim.

  15. When it will open

    Hello there! I'm sorry for the inconvenience.

    The servers are in maintenance to fix the Zombie DC problem.

    The time at which the servers will be up is still unknown as the cause is still unknown.

    Please do not ask about the server status in General Support next time.

    You will know when the servers are back to normal with an announcement in the DISCORD server. You can check by using the command ^up in #bot-commands in the server.

     

    Deep Regards.

    - Aghanim.

  16. guys help me with this what is 503 service unavailable

    Hello there! I'm sorry for the inconvenience

    I would recommend you to reload the page later when the host issues are cleared out.

    You could also try restarting your router/connection which may fix the problem.

    Let me know if it fixed the problem

    Deep Regards.

    - Aghanim

  17. How many is the pinkan pokemond appear rate now? 1/:ChikoritaWTF:, and when opens the new blocked area there?

    Hello there!

    The appear rate for pink Pokémon in the Punjab island is 1/750 for a while as it is the event compensation due to the downtimes. Normally it goes upto 1/1500.

    There is no estimated time at which the new areas for pinkan are open.

    Let me know if you have further questions.

    Deep Regards.

    - Aghanim.

  18. BTW I have some pokemoney about over 15000 and the last time I check it was about 9000 without buying anything. I don't want my money back but I want you guys to check that too. It is way too far from error, right? I mean some error can be understandable cos restart can be the one to fix. I restarted the game again and again but I didn't get my money back. I don't want to happen that again.

    Hello there! I understand your concerns, it might be possible that you lost a match which cost you 5% of your money. More about pro mechanics HERE.

     

    We are unable to refund you the money as there is no money log of the players and there is no proof of the money vanishing. It would be unfair for the other players if we did that.

     

    You can get the money back by digging, rebattling trainers and battling bosses.

    Once again, I apologise for the inconvenience.

    Let me know if you have further questions.

    Deep Regards.

    - Aghanim

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