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Everything posted by Juliph
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Welcome, It's nice to meet you. I hope you enjoy your stay - Juliph
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Hi there, @Riffen Currently the servers are down due a Server Outage. Unfortunately there is no estimated time for when the server will be back up. You can join the Pro Official Discord for live updates as to when the server will be back up. I know it's inconvenient but all I ask if for your patiences.For future reference I hope this answer helps. With that said I will now be closing this thread. If you have anymore questions do not hesitate to create another thread. It would be my pleasure help you again. With kind regards, Juliph
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Hi there,@DavishoxD Currently the servers are down due a Server Outage. Unfortunately there is no estimated time for when the server will be back up. You can join the Pro Official Discord for live updates as to when the server will be back up. I know it's inconvenient but all I ask if for your patiences.For future reference I hope this answer helps. With that said I will now be closing this thread. If you have anymore questions do not hesitate to create another thread. It would be my pleasure help you again. With kind regards, Juliph
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Hi there again To address your issue further, I took the liberty of testing the move in a few different variations. Unfortunately, I was unable to properly reproduce the bug that you encountered and with that being said I can still not confirm that it is working as intended. However, I would like to add that there is a PvP code rework planned, which will fix broken moves and moves that are experiencing problems such as such as Coil. That being said, unfortunately, there's no ETA on when this rework will take place. I recommend that you keep a close eye on our Official Discord Server for news and updates on when this change will occur. I hope this helps clear up any inconvenience experienced! Please let me know if you have any other questions or concerns in regard to my answer above. Looking forward to your reply :) With the deepest regards, Juliph
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Hi there once again, I would like to apologize for the continued inconvenience. With that being said, from my interpretation of your situation it seems that you are button locked into the forward key hence moving you continuously upwards until you cannot move any further. To try and solve this problem could try the following options down below? Try connecting a different keyboard to your computer Resetting the keybinding to default Disconnecting and reconnect your mouse Close any other applications or software you may have running in the background Could you try downloading the latest client HERE. Before downloading the new client please be sure to remove all older PRO client files from your system. Please let me know here if any of these options work for you! Looking forward to your reply :) With deep regards, Juliph
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Hi there again I would like to first and foremost apologize for the continued inconvenience. With that being said, I would like to inform you that i've sent you to your last visited Pokecenter. Could you please check if your issue has been solved? Looking forward to your reply :) With kind regards, Juliph
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Hi there, @Supersaiyan I would like to start off by saying sorry for the inconvenience you are experiencing. Now to address your issue further, I am going to need further information. May I ask if you can provide more context on what happened when the bug was experienced? Like, did the Pokemon you were fighting use any moves on you that may have lowered your accuracy? If not, Is it possible for you to capture video evidence of this bug? Looking forward to your reply :) With regards, Juliph
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Hi there, @arewhyyouz I would like to start off by saying sorry for the inconvenience experienced. To further address your issue could you please try the following solutions below: ︎Try Alt+Tab ︎ Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please let me know here if these options work for you! Looking forward to your reply :) With kind regards, Juliph
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Hi there, @shadowsreach I would like to start off by saying sorry for the inconvenience experienced. To further address your issue could you please try the following solutions below: ︎Try Alt+Tab ︎ Use an Escape Rope ︎ Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Please let me know here if these options work for you! Looking forward to your reply :) With kind regards, Juliph
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Hi there, @R0ck3r I would like to say sorry for the Inconvenience, This is a common problem after merging but were in luck because it has an easy fix. Please try resetting your password on your Dashboard as it should fix the problem immediately. You can reset it by clicking "Forgot Password". When reseting your password please make sure to use an alphanumerical one (characters allowed from A to Z, 0 to 9). Take note that the account email and username are required to change the password. Let me know here if it works or if doesn't work for you. Looking forward to your reply! :) With kind regards, Juliph
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Hi there, @ItsMrLoganToYou I would like to say sorry for the Inconvenience, This is a common problem after merging but were in luck because it has an easy fix. Please try resetting your password on your Dashboard as it should fix the problem immediately. You can reset it by clicking "Forgot Password". When reseting your password please make sure to use an alphanumerical one (characters allowed from A to Z, 0 to 9). Take note that the account email and username are required to change the password. Let me know here if it works or doesn't work for you. Looking forward to your reply! :) With Kind regards, Juliph
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I am glad to see everything is well. With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! With kind regards, Juliph
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Hi there again To further address your issue, could please try resetting your password on your Dashboard as it should fix the problem immediately. You can reset it by clicking "Forgot Password". When reseting your password please make sure to use an alphanumerical one (characters allowed from A to Z, 0 to 9). Take note that the account email and username are required to change the password. Let me know here if it works or if doesn't work for you. Looking forward to your answer! :) With kind regards, Juliph
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HI there, @Dream0mega I would like first and foremost say sorry for the inconvenience experienced. To further address your issue could you please show me the error message that you are receiving? Looking forward to your response :) With kind regards, Juliph
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I am glad to see everything is well. With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! With kind regards, Juliph
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Hi there, @Bhowli I would like to first and foremost thank you for your patience in this matter and would also like to add that I do humbly apologize for inconvenience the delay in my response may have caused. With that said, I am pleased to say the problem you were experiencing should be fixed now. Can you confirm for me? Looking forward to your reply :) With deep regards, Juliph
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Hi there again, @finnderboss As of now PRO doesn't included the dream world from generation V! However that being said, we here at PRO value everyone's input, especially that of our community. Down below, I have added the link to the Suggestion Sub forum. You may suggest adding the dream world tutors there and have community and staff feedback. Suggestions Forum Please let me know, if you have anymore question or concerns in regard to my answer above! Looking forward to your responds :) With kind regards, Juliph
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Hi there again, @vesca359 As I stated in game, the Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver Server if you wish to continue your Blue Server progress with 182 hours. You will need to merge game data files from both servers in order to play on the Silver Server which you can do on your Dashboard For more information or If you encounter some issues regarding the Merger, please read the Common Merge Errors: FAQ before making another post. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. With that said I will now be closing this thread. If you have anymore questions, do not hesitate to create another thread, I will be glad to assist you again :) With regards, Juliph
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resolved lost evrything from they old version ( red )
Juliph replied to Warkiller96's topic in General Support
Hi there, @warkiller96 First and foremost I would like to start off by saying I am sorry for the inconvenience. As I stated in game, the Red and Blue server has recently merged to make up the Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver Server if you wish to continue your Red Server progress. You will need to merge game data files from both servers in order to play on the Silver Server which you can do on your Dashboard For more information or If you encounter some issues regarding the Merger, please read the Common Merge Errors: FAQ before making another post. Please note that some accounts will not be able to merge if you have more than 1000 Pokemon combined, or if you were banned on one of the servers; in this case, you will need to keep them as separate accounts. With that said I will now be closing this thread. If you have anymore questions, do not hesitate to create another thread, I will be glad to assist you again :) With the kindest regards, Juliph -
I am glad to see everything is well. With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! With kind regards, Juliph
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I am glad to see everything is well. With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! With kind regards, Juliph
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Hi there, @WesleyFS I would like to first deeply apologize for the inconvenience. To address your issue, I will help you clarify what you might be missing to receive the Legendary Dog bell from Scientist Ray. While you might have the hours required to start the Legendary Dog quest, it is highly possible that you are missing the quest's seen data that Scientist Ray needs. Down below I have added the locations that you obtain the seen data needed for all the Legendary Dogs. It is quoted from the Legendary Megathread: I hope this helps clear up some questions you may have. Please let me know if you have anymore questions or concerns in regard to my answer above! Looking forward to your response :) With kind regards, Juliph
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Hi there, @finnderboss I would like to say first and foremost, thank you for your patience in us responding. We, The PRO Staff Team, value the time you took out of your day to report this bug for us, as we are nonexistent without the help of our community. However that being said, I can 100 percent confirm that this is not a bug. This is because Spinda cannot learn the move Superpower. Down below, I have linked a list of all the Pokemon that can learn Superpower, you will notice that Spinda is not on that list. Superpower Pokemon List Please let me know here is you have anymore questions or concerns! Once again thank you for your time :) With kind regards, Juliph
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Hi there, @joseph101 To straight forwardly answer your question, yes, it is legal to baton pass a single +2 state. It is only not legal to baton pass a single +2 state, if you are passing the speed stat. Down below, I have posted the Baton Pass Clause, quoted from our Ranked PvP Rules: However, it is legal to pass this the stat, currently Baton Pass is on our Bugged and Not Bannable. Meaning the move is currently experiencing problems. Also quoted from our Ranked PvP Rules: I hope this helps clear up some questions you may have. Please let me know if you have anymore questions or concerns in regard to my answer above! Looking forward to your response :) With kind regards, Juliph
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unable to complete ssl connection
Juliph replied to Halfwaymichael7's topic in Client Bugs; Music, Graphics, etc.
Hi there, @HalfwayMichael7 I would like to first and foremost apologize for the inconvenience experienced. To address your issue could you try the two solutions I have down below: Try updating your current Windows version. Totally disable your Firewall and Antivirus Please let me know here after you try both of these solutions, if either works for you! Looking forward to your response :) With kind regards, Juliph