Contrary

Hello, Could you check if your device time is set properly including the internet time settings (it needs to be synced with internet time server). If you still have issues with syncing it you can go into the Run menu and update the windows time from there. Let me know if it worked or not. Kind regards, Contrary

No problem. I will lock the thread as I can't assist you further with the topic. If you have any other questions feel free to create a new thread in the future. Kind regards, Contrary

Hello, As you can read in our Trade rules; So only if you both agreed on the price and confirmed/agreed on the location where to meet, it's punishable. Otherwise you're fine. Since you aren't banned, I guess you are fine and nothing bad happened. ^.^ Hope this has answered it for you. Take a look in our trade rules to prevent this stuff from happening anyways. Kind regards, Contrary

Recoved. In the future make a post in the Recover Pokemon megathread please. Thread locked as resolved. Have a good day. Kind regards, Contrary

No problem! Something like that, 'detecting' specific players sounds very hard to code, but you can make a suggestion about it HERE. With that being said I will lock this thread now as I can't assist you further. Wish you a good day. Kind regards, Contrary

Hello, I deleveled your Quilava. In the future make sure to post on the Evolution and deleveling request megathread. Let me know if it did evolve this time while leveling up. Looking forward to hear from you. Kind regards, Contrary

Indeed. Adblok sometimes doesn't allow you to click on the button. Disabling it will solve the issue. Will lock the thread as I can't assist you further. Have a good day. Kind regards, Contrary

Hello, Great to see your issue got solved. Can I assist you with anything else or can I close the thread? Looking forward to hear from you. Kind regards, Contrary

Hello, I saw you deleted the Vileplume and your issue got solved, do you want me to restore it back for you? Looking forward to hear from you. Kind regards, Contrary

Hello, We have announced releasing a custom region called Astrella and the Unova region. Kalos hasn't been announced yet and won't be for now. We will make sure to inform the community when we work on it, but for now look forward to Astrella and Unova. You can read more about it HERE. Hope this has answered your question. Kind regards, Contrary

Hello, I recovered your Lucario. In the future make use of our Recover Pokemon megathread please. Have a good day. Kind regards, Contrary Locked as resolved.

Hello, Yes, you can. I will need a little more information. What pokemon did you release and what level was it? Also what server do you play on? Looking forward to hear from you. Kind regards, Contrary

Hello, Could you eloborate on what you said above? What happened exactly? Looking forward to hear from you. Kind regards, Contrary

Hello, Could you tell me what you mean with nothing happens? Does the game close again? Do you get a black screen? Also do you have the latest client downloaded? You can do it from here. Looking forward to hear from you. Kind regards, Contrary

Hello, We have forwarded your complaint about the member to the responsible admin, but he's a little busy at the moment. Please keep in mind staff members are volunteers and help the community and the game in their free time. You are allowed to bump your post every 24 hours to bring it under the attention. I hope you understand and ask for you to be patient in the meanwhile. Kind regards, Contrary

Hello @yunis979, It's really doable for us to make an iOS build but we cannot add it to the shop and therefore not verify it. So only users with a jail breaked phone could use it and we really, really don't want to encourage our players to do that as it might break their phones. Hence why there sadly won't be any IOS client for the moment. Hope you understand. Kind regards, Contrary

Hello, Sadly we can't de-evolve Pokemon. It isn't possible with our tools, I hope you understand. You would have to catch a new Slowpoke to evolve it to Slowking. Good luck! Kind regards, Contrary

Hello, I would like to inform you that it’s been setup that way to avoid overloading the map whenever many players are in the same place. It's still possible to see some people on the map, just not all. In your case this might be annoying at time, since it seems you are guiding your friend. If it becomes to hard to do it this way make sure to use the Kanto walkthrough guide, so your friend can see where to go. Sometimes it can be the connection of players aswell, so make sure to check if yours is stable. There is nothing wrong with your friends account or yours. Hope this has answered it for you. Kind regards, Contrary

No problem and thanks for understanding. The 'inser image' button should work to add pictures, you just have to select a picture or drag it to the box that pops up. An alternative way you can also add pictures is with copy and pasting. Hope this helped! Kind regards, Contrary

Hello, I have contacted the Artist team and it will be fixed with the next client update. With that said I will lock this thread as I can't assist you here further. Have a good day and thanks for reporting it! Kind regards, Contrary

Hello @BabyNefarious, First of all I am sorry for the caused inconvenience. I think you forgot to add the pictures as I don't see them, it's not a big problem, I understand the issue at hand. Sadly this is not possble. Midway through the quest we don't save the progress of players. It's finished or it's not and sadly because of the crash that occured you couldn't finish it. As you mentioned this happened to more players and I have to inform you that you will need to restart the quest, just like they did. Sadly I can't help you refund your resources aswell, as we didn't do this prior for others. However I can give you some advice for the quest; You can catch a lvl 50ish Gyarados, get it to lvl 60 and do it without even EV Training it. Moxie Ability helps, but its not necessary. Just catch some backup Pokes inside the Cave (so you can Revive Gyarados) and beat all the trainers. Hope this helps and you can work with the given explanation above, if not please ask. Have a good day. Kind regards, Contrary

Hello, I deleveled your Gible. Please use the evolution/delevel megathread in the future please. Have a good day. Kind regards, Contrary

No problem, I wish you good luck! ^<^

Hello and welcome back to PRO! Here you can read more about Natures, IVS and EVS. If you have any questions about it let me know. In short: - A nature gives a Pokemon 10% more or 10% less points on their total stat, it depends on the nature. - IVs are always fixed, it's how you catch the Pokemon. 31 is the highest and 1 is the lowest. - EVs are the stats you train on the Pokemon. You can train 510 EVs on a Pokemon, but maximum 252 on each stat. (252 attack, 252 speed and last 6 on hp for example). For more info about these check the links hyperlinks above. For looking up what nature is good for most Pokemons I suggest you to use the Smogon Pokedex. If you have any other questions let me know. Kind regards, Contrary

Hello, First of all I am sorry for the caused inconvenience. I would like to inform you that this is a known bug and it will be fixed with the big pvp rework (because it isn't easy to fix it immediatly). The bug freezes both opponents and requires one of them to disconnect, so it ends. One will win and one will lose because of it. Sadly I can't restore your rating, we haven't done this for people in the past aswell. Once again I am sorry for the inconvenience I really get that it's annoying. I hope you can work with this information and if you have anything else to mention/ask, please do so. I wish you a good day!