Happymango

Hi, @KingCavalier. I'm sorry for the inconvenience. Unfortunately, the price of the Magic Carpet is 500 PvE coins. I hope you'll be able to get the mount soon :) Have a nice day. Kind regards, HappyMango.

Hi, @smallboy. I'm sorry for the inconvenience. Note that this game is still continuously updating and crashes can always occur at any time. If we are to bring the server to maintenance, you'll receive a warning, but in cases of random crashes unfortunately it's impossible for us to warn the players since we can't predict them. I understand that you are sad and frustrated for the situation, but we won't be able to refund you in any way for the cause of server crashes, because it would be unfair for all other players that experienced similar problems. I hope you understand. I'm once again very sorry for what happened to you. Have a nice day. Kind regards, HappyMango.

Hi, @PokemonDzoto. Note that you can exchange 1 IV reroll ticket into 2 Nature reroll tickets and vice versa in Vermilion city. Unlike buying the tickets via PvP and PvE coins, there are 3 ways to obtain IV reroll tickets through quests inside the game. First is the Pewter Museum quest as you mentioned and the second is the Suspicious bot as zeskyr mentioned above. The last one is Solaceon-Reporter-Quest, check out the link for more information how the quest is done. I hope this helped answer your question. Have a nice day. Kind regards, HappyMango.

Hi, @PokeReborn. I'm sorry for the inconvenience. But, we are not offering De-Evolving service to players, so it would be hard for us to help you on this problem. I'm sorry once more about this situation. Have a nive day. Kind regards, HappyMango.

Hi, [uSER=9500]@SnivyX[/uSER]. Name change service will provide you these 3 following categories. - Your username will be changed to your chosen username. - All login details will remain the same apart from your username. - This name change will affect: Pokemon OT, Friendlist, Guild memberlist (After next server crash/restart) So, if you change your name all your caught Pokemon OT will change as well. Unfortunately you can't change your name at the moment as the name change service is currently closed, so you'll have to wait until PRO staffs open up the service again. There is no set eta for when it will be opened again. But, when the service is re-opened, it will be an announced in both the Announcement Subforums and the announcement channel in our Official PRO Discord Server, so I recommend you to stay in touch with the announcements. Note that there are certain requirements for changing your name, so check out the previous Name-Change-Thread for detailed information about the requirements. Have a nice day. Kind regards, HappyMango.

Unfortunately, these cases could happen sometimes :( I also have went through same experience that you have gone through and I understand being sad. But, don't give up !!! Wish you great luck o/

I'm glad that your problems have already been solved :) I'll now be closing the thread. Have a nice day ^^

Hi, @ShinyHisoka. I'm sorry for the inconvenience. As encountering a certain ability that you want on a pokemon is based on chances (luck), unfortunately these situations could happen to anyone. I understand that you could feel frustrated on your current situation, but if you grind more time and effort you'll be able to find the ability that you want. I wish you good luck on your hunt :) Have a nice day. Kind regards, HappyMango.

Hi, @Accidburn. I'm sorry for the inconvenience. Note that red and blue server now merged as silver server and yellow server changed its name to gold server. I have checked your account's database and found out that you played mainly on red server. I also checked that you have merged your accounts, but recently logged into both silver and gold server. Is the problem that you written above from silver server, I'm checking since you might have misunderstood your main servers. (Your main server should be silver not gold) I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @undertale. I'm sorry for the inconvenience. Note that this game is still continuously updating and crashes can always occur at any time. If we are to bring the server to maintenance, you'll receive a warning, but in cases of random crashes, unfortunately it's impossible for us to warn the players since we can't predict them. I understand that you are sad and frustrated for the situation, but we won't be able to refund you in any way for the cause of server rollback, because it would be unfair for all other players that experienced similar problems. I'm once again very sorry for what happened to your froakie. Have a nice day. Kind regards, HappyMango.

Good to hear that your problems have been solved by the update. I'll now be closing the thread. Have a nice day :3

Don't feel sorry for asking. This place is made for players to ask questions and we are here to help players solve their problems. So, don't hesitate asking when you have questions. Since the problem has been solved, I'll be now closing the thread. Have a nice day and enjoy the game :)

Hi, @rahz. I'm sorry for the inconvenience. I have checked your account's database and found out you recently logged into Gold server. Can you please confirm that your problem for "invalid username or password" has already been solved? For the transfer case, your Silver account will be on Gold and your Gold account will be on Silver, which means, if you request a server transfer on your rahz account, your rahz accounts on both servers will get swapped. However, you can't transfer your account at the moment as the server transfer service is currently closed, so you'll have to wait until PRO staffs open up the service again. There is no set eta for when it will be opened again. But, when the service is re-opened, it will be an announced in both the Announcement Subforums and the announcement channel in our Official PRO Discord Server, so I recommend you to stay in touch with the announcements. Note that there are certain requirements for Server Transfer, so check out the previous Server-Transfer-Thread for detailed information about the requirements. Have a nice day. Kind regards, HappyMango.

Since, I found that this case is now solved, I'll be closing the thread. Have a nice day :)

Hi, @muril0xd. I'm sorry for the inconvenience. Unfortunately, since it's your friend who changed the moveset, it would be hard for us to help you on this case, as it would be unfair for all other players who experienced similar problems. As Raika explained above, if the pikachu has your ot, you'll be able to teach surf again to your pikachu via a tutor named Victor located at Route 19. He will charge you 8k exchange of teaching the move. Note that when use lending system, you are able to receive back the pokemon in it's original form (moveset, evs and level all set to the point when you lend the pokemon), so try using the system next time if your friend asks you to borrow a pokemon. I'm sorry once more that we can't help you on this issue. Have a nice day. Kind regards, HappyMango.

I'm glad that your problems have already been solved. I'll now be closing the thread. Have a nice day :)

Hi, @Tensey. I'm sorry for the inconvenience. If you have a escape rope, you can use it to teleport yourself to the last pokecenter that you visited. Or, ask a friend in-game to send you a battle request. If you blackout (All your pokemons in your party faint) while battling your friend, you'll be able to teleport yourself to the last pokecenter that you visited. I hope you'll be able to escape soon :) Have a nice day. Kind regards, HappyMango.

Hi, @RyotaMurakami. I'm sorry for the inconvenience. At the moment there are no possible ways to directly move your items of your gold server account to your silver server account. However, there is a service where you can transfer your account gold to silver and vice versa. (The whole account will get transferred) Unfortunately, you can't transfer your account at the moment as the server transfer service is currently closed, so you'll have to wait until PRO staffs open up the service again. There is no set eta for when it will be opened again. But, when the service is re-opened, it will be an announced in both the Announcement Subforums and the announcement channel in our Official PRO Discord Server, so I recommend you to stay in touch with the announcements. Note that there are certain requirements for Server Transfer, so check out the previous Server-Transfer-Thread for detailed information about the requirements. I know that this wouldn't solve your problem instantly, but I hope this information will help you solve your problems in the near future. Have a nice day. Kind regards, HappyMango.

I'm glad that your problems have already been solved. I'll now be closing the thread. Have a nice day :)

I'm really glad to see that your problems have been already solved. I'll now be closing the thread. Have a nice day :)

I'm glad that your problems have been solved. I'll now be closing the thread. Have a nice day :)

Hi, @Farakeya. I'm sorry for the late reply. The server might have been dead at the moment. Can you tell me if you still have problems when logging into Silver server? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Luke7Flame. I'm sorry for the late reply. As what Euipides written above, note that Red and Blue server now merged into Silver and Yellow server now changed name into Gold. I checked your data's account and found out you played in Red and Blue server long ago, and you merged your accounts well and recently logged into Silver server. Can you confirm if your problems have been already solved. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'm glad to see your problems have been solved. I'll now be closing the thread. Have a nice day :)

Hi, [uSER=1733454]@Ricardo14[/uSER]. In PRO, inkay evolves at level 30. Have a nice day. Kind regards, HappyMango.