Happymango

I'm glad to see that your problems have been solved. I'll now be closing the thread. Have a nice day :)

I'm glad to see that your problems have been solved. I'll now be closing the thread. Have a nice day :)

Hi, @Weaponsx. I'm sorry for the inconvenience. But, all the reports should be posted in Report Center. To make an effective report, these items must be included in the report. - Infringing player's username - Explaination of the situation - Evidence to support the case (ex. screenshots, videos) Please, read this link carefully before making a report How-To-Report. I wish you good luck. Have a nice day. King regards, HappyMango.

Hi, @sakabi. I have checked your account's (sakabi) database and found out there isn't any problem with your account, additionally, you have been recently online as well. Is this the account (sakabi) that you are having problems with the dashboard? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Primereborn. I'm sorry for the inconvenience. I've tried the download and it seems there is no problem on the download link. Can you try downloading the game again at the following link? Please, notify me once more, if you still can't download the game. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Thank you for suggesting your thoughts to make the game better <3 Good Luck on your Nikola boss. Since, it seems like your problems have been solved, I'll now be closing the thread. Have a nice day.

First of all, I have checked your database and found that your pokeballs are still held by the Ranger. Please talk to the Ranger standing below the pokecenter to receive your pokeballs. I'm sorry for that you have felt that the quest wasn't intuitive enough. I have informed the Content Scripters and now changed that the Pinkan Sailor on Pinkan island will only let you back if you received your pokeballs back from the Ranger. I'm once more very sorry for the inconvenience. Have a nice day.

I'm glad that your problems have been solved. Now I'll be closing the thread. Have a nice day ^^

Unfortunately, you have to defeat all team rocket to get your pokeballs back. Once you defeat Giovanni, Officer Jenny will escort you back to Pinkan City. Afterward you can reclaim your pokeballs from the Pinkan Ranger.

You have to finish the quest up to defeating team rocket on the Pinkan island to get your balls back. And at the moment, Nikola is your only way to re-catch mew. I'm sorry, there is nothing much we can really help you on this problem :(

Hi, @BingeDrinker. I'm so sorry for the inconvenience. Unfortunately, the pokeballs taken away from Pinkan quest is not a bug. Starting the Pinkan quest, the Pinkan Ranger will take your pokeballs away, preventing from catching any Pokemons from the island until you complete the quest. If you finish the Pinkan quest, you'll be able to get all your pokeballs back. Check out this link to learn how to finish Pinkan quest. Since this is a part of the quest, we won't be able to help you on this case, because if we refund you in any way it would be unfair for all other players that experienced similar problems. I hope you understand. But, I want to tell you that there is a way to re-catch your mew. After defeating a boss named Nikola, you'll have another chance to re-catch one of your legendaries, in your case it would be mew. This boss is located at the Unknown Place in Trainers Valley. If you haven't opened Trainers Valley, check this link for more information about how to open the place. I hope this helped you solve your problem at least a bit. I wish you good luck on your mew. Have a nice day. Kind regards, HappyMango.

Hi, @NewRookie. I'm sorry for the inconvenience. Note that kadabra should evolve in alakazam via trade. Can you try to do the following procedures? 1. Empty some slots in your party before trade 2. Close the client and then re-do the trade 3. Defeat 1 wild pokemon with the kadabra and then re-do the trade After trying can you tell me if your problems still exist? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'm glad that your problem has been solved. I'll now be closing the thread. Have a nice day :3

Hi, @PayneRevolution. I have checked your account database and found out that not only you had finished defeating all 6 bosses for entering Sinnoh but you already finished Sinnoh story. Is "PayneRevolution" the right account that you needed help? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @sahantiflag. I'm so sorry for the inconvenience. Note that if the game crashed due to server problems, you are able to battle the boss again with no cooldowns applied. However, it seems like the game crashed due to your internet problems, we won't be able to help you on this case, since if we would refund you it would be unfair for all other players that experienced a loss of their progress due to an issue on their end and were not refunded. I hope you understand. I'm so sorry once again. Have a nice day. Kind regards, HappyMango

Hi, @TheTick. We deleveled your happiny so you can evolve it to chansey. To evolve happiny into chansey, you will need to level it up holding an oval stone in the daytime (10:00-20:00). Next time, if you need help with evolution or deleveling, please try to make a post in Evoultion&Deleveling Request Megathread instead of making one in General Support. Since the problem has been solved, I'll be locking this thread. Have a nice day. Kind regards, HappyMango.

Hi, @F4britler. I'm so sorry for the inconvenience. Unfortunately, the email could take up to around 30 minutes to be received. So, it would be nice if you take your time a little longer and wait for the email to arrive. Moreover, using a different browser like Firefox or Chrome could also help reduce the time gap between the email sent and received. If you have more question about this problem. Do not hesitate to ask. Have a nice day. Kind regards, HappyMango.

Hi, @Fabrue. I have checked your account's database and found out that you recently logged into silver server. Can you verify me if your problems have already been solved? However, if you are still getting an "Invalid Password" error when logging in, please change your password again here, ensuring that it is in an alphanumerical order. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'm so glad that your problem has been solved. I'll now be closing the thread. Have a nice day.

I'm glad to see that your problems have been solved. I'll now close the thread. Have a nice day.

Hi, @kratoss87. I have searched your account's database and found that you have merged your accounts well also logged in recently. Is this the account (kratoss87) that you wanted to recover? If yes, can you verify me if your problems have already been solved? If not, can you tell me which account you want to recover? I'll be looking forward to your reply. Have a nice day. Kind regards, HappyMango.

I'm really glad that your problem have been solved. I'll be now closing the thread. Have a nice day.

Hi, @sirz0ney93. Sorry for the inconvenience. This problem is just a visual bug, so closing the client and relog will solve the problem. Can you verify me if the problem has been solved afterwards. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Shaitan1207. As a short reminder, red and blue server merged into silver and yellow server changed its name to gold. I have checked your account and found that you had made a mistake while merging. You selected blue as your main game progress, while your main was red. We unmerged your account, so you can merge your accounts again picking red server as your main this time. Can you reply me back if your problems have been solved? I'll be looking forward for your reply. Have a nice day. Kind regards, HappyMango.

Any places on the list that I have mentioned above, you'll be able to evolve magneton to magnezone. So, if you unlock Hoenn I recommend to try "New Mauville" and "Spear Pillar.