Maisa

Hi @Guilherme455 Sorry for the inconvenience. In order to be able to spawn Suicune, first you need to have chosen the water bell when Scientist Ray asked you to choose from the three bells. If by any chance you chose the wrong bell, then you can talk to Assistant Davis at Bell Tower Barrier Station 1F to switch your bell to a different one. Be careful though, as you can only do this once, so make sure you have the right one. - Zap bell for Raikou - Lava bell for Entei - Water bell for Suicune After confirming that you indeed have the water bell, you need to challenge the Suicune Guardian. If you successfully defeat the guardian, he will have a 16.67% chance of having the option to battle Suicune as a reward. If you've defeated the boss 3 times consecutively without losing in-between, then Suicune will 100% spawn and you can attempt to capture him. You can take your time for this and even go back to a Pokecenter to grab your sync and false swiper. For more info regarding the legendary beast, feel free to check this guide out: Legendary Megathread. I hope this helped solve your issue. If you have any further questions, please do reply here. Thanks and have a lovely day!

Hello @casvalisme Sorry for the inconvenience. Can you please confirm for me that you've merged? You can check through the Dashboard. If you've already merged and it still doesn't let you login, please try resetting your password here. Make sure the password is alphanumerical. I hope this helped you. Thanks and have a wonderful day!

Hi there @Isco31 I'm sorry for the inconvenience. Can you please tell me more about this bug, and how the ability changed in the first place? Information such as what pokemon you were using, what pokemon you were battling, and your movesets at the time will be very useful. Additionally, you can find a list of pokemon with the Synchronize ability here: List of pokemon with the Synchronize ability. As you can see from the list, none of the pokemon's abilities change upon an evolution, and they should retain the Synchronize ability even after evolving. I'm looking forward to your reply. Have a great day!

Hello @maestrale Sorry for the inconvenience. Just to confirm, have you battled the Entei at Johto Safari Mountain Zone and the Raikou at Mt.Silver 3f, or did you simply obtain their dex data through bosses? As Waleed had stated, you need to interact with them in the Bell Tower in order for them to spawn at their respective locations. I'm looking forward to your reply. Thank you and have a great day!

I'm glad I could help you. Since the issue has been solved, i'll be locking this thread. Feel free to make another post if you have any further questions. Have a great day!

Hello @takanam Just to be clear, out of 3 of those battles, your last 2 battles you gave Ferrothorn Assault Vest to hold? If so, then your Ferrothorn will always use struggle. The item Assault Vest gives the holder a 50% boost to its Special defense, however it can only select damaging moves. Here, we can see that your Ferrothorn's moveset consists of only non-damaging moves, hence to why it could only use Struggle. As for the first battle where you gave a Rocky Helmet to your Ferrothorn, perhaps the opponent used the move Taunt . As @envymeister stated, if you got taunted, then you're unable to move and will be forced to Struggle, considering your moveset. I hope this clears up any doubts you had. Please feel free to reply here if you have any further questions. Thank you and have a lovely day!

Hi there @takanam So sorry for the inconvenience. Can you please provide to me more details regarding this bug? Some details that are especially important but are not limited to include: - Your Ferrothorn's moveset. (This includes held item) - The pokemon you were battling against. I'm looking forward to your reply. Thanks for taking the time to report this and have a wonderful day!

Hello @Higie98 We've successfully deleveled your pokemon. Don't forget that we have a thread dedicated to deleveling such pokemon, Evolution and deleveling megathread. Feel free to post there if you need to delevel your pokemon. Thank you and have a lovely day! ^^

Hello @Partho Sorry for the inconvenience. Can you please provide more details regarding the bug you're experiencing. Things like, what pokemon and moves did you use, what difficulty, what boss did you battle, all can help towards resolving your issue. I hope to see your reply soon, thanks and have a great day!

I'm glad it worked. Since the issue has been resolved, i'll be closing this thread. Good luck and have fun! ^^

Ok that's no problem. Can you tell me what difficulty you did the boss in?

Hi @Locuraa Sorry for the caused inconvenience. You should be able to send your shiny azumarill mount via mail now. Thanks for reporting this bug and have a great day! ^^

Hello @23noel Sorry for the inconvenience. Can you tell me more details about the battle. For example, what pokemon did you use, how did you defeat the last pokemon, was your internet fine at the time (Was the chat moving). Looking forward to your reply. Thanks and have a lovely day!

Hi there @xbademeister Sorry for the inconvenience. It seems as if you haven't merged your accounts on Red and Blue. Merging is quite simply, and can be started by first opening the dashboard here and logging in. From there, you should get a screen telling you to merge. Remember that when merging, choose the server (Red/Blue) that you want to continue the story progress on. For more details regarding server merge, feel free to read this guide: Everything about Server merge. After you've successfully merged and it still says invalid username or password during the login to Silver, then please change your password here. Make sure it's an alphanumerical password. I hope this helped you, if you have any further questions, don't be afraid to reply here again. Thank you and have an awesome day!

I'm glad I could help you. Since your issue has been solved, i'll be locking this thread. Feel free to make another thread if an issue arises. Once again, have a great day!

Hello @Kboww I'm sorry for the inconvenience. Unfortunately this is indeed a bug. It's just as you say, whenever you transfer servers, even paid, it resets the 30 day timer for free server transfers. I have however forwarded this bug to a developer and the issue will be looked into. For the time being, we've reset the timer for you and you should be able to transfer without having to be charged 100 coins. I hope this helped you, feel free to reply here if you have any further issue or questions. Thank you and have a wonderful day!

Hello @Allsmell Thank you for reporting the bug, and thank you @iceflake for the clarification. I will forward this bug and hopefully it will be fixed soon. If you have any further issues, please feel free to reply here. Have a wonderful day!

Hi there @Allsmell I apologize for the delay. Can you please tell me more about this bug that you're experiencing? Do you mean the move description, or something else? Looking forward to your reply. Have a great day!

Hello @kiyohiroleo I'm glad your issue has been solved. I will forward this to the CS team and it will be fixed. Thank you for letting us know of this bug. Since the issue's been solved, i'll be locking the thread. Feel free to make another thread if you have another question. Have a wonderful day!

Hi @kiyohiroleo Sorry for the inconvenience. To unlock this cave, you need 200 hours of playtime and have battled the Entei NPC at Johto Safari Mountain Zone: After you've done this, the cave will open up and you should be able to access it. Additionally you can check this guide out if you're unsure of what to do next: Legendary Megathread. I hope this solves your issue, please do tell me if it works. Looking forward to your reply. Thanks and have a lovely day!

Hi @PooPooAbs Thank you for reporting the bug. As of right now, we are aware of this specific bug. However, considering the nature of the bug, unfortunately there's nothing we can do to solve the issue. We will try to look into it once again, but it doesn't seem like a fix will be possible anytime soon. A quick work-around for this though, is to take the alternative path towards the right to reach Terminator's room. I hope this helped you. Again, thank you and have a lovely day.

Hi @malltesers I apologize for the inconvenience. I've forwarded the bug to our developers and they are currently working on a fix for it. Feel free to join our Official PRO Discord to be notified of any bug fixes that will be issued in the future. Thank you for putting in the effort of reporting this bug. Have a lovely day!

Hello @malltesers Sorry for the inconvenience. I have forwarded the bug to our developers and they are currently working on a fix for it. Stay tuned to our Update Logs to be notified of when this bug has been fixed. Thank you for taking the time to report this bug. Have a nice day!

Hello @Rumbleking So sorry for the delay. The reason you can't continue the quest is because you haven't battled the roaming Latios/Latias which you can find the locations of in this thread: Latios/Latias locations or Legendary Megathread. After you have battled both of them, interact with the t.v again and you will get a prompt to choose which of the two you want to catch. Hope this helped. Please do tell me if this worked for you. Thank you and good luck.

Hello @McSchitter Sorry for the inconvenience. This bug has been tested, and it is indeed a fatal bug. Our developers will have a look into it. Due to this bug though, the item will be banned temporarily in ranked battles. You'll be informed on a fix for it on our Official PRO Discord or the Update Logs. Thank you for reporting and have a great day!