Maisa

Hi @ucont @Emazzs02 The issue should be fixed. Please let me know if you can see the Greninja or not.

Hello @ucont @Emazzs02 I have forwarded this issue to the CS team, and the team will have a look at it. I'll let you guys know as soon as it's fixed. Thanks and have a great day!

Hi @andresssss I have deleveled your Krokorok. In case this happens again, please feel free to post a reply in the Evolution and Deleveling Request Megathread. Since the issue has been solved, i'll be locking this thread. You can make another one if you have any further questions. Thank you and have a lovely day!

No problem. I'm glad you could figure out the problem. Since the issue has been solved, i'll be locking this thread, please make another one if you have any further questions. Thanks and have a lovely day!

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Hi there @Ankitraj It happens, no need to be sorry about it. I'm just glad you've found your Volcarona.^^ Since the issue has been solved, i'll be locking the thread now. Feel free to make another thread if you have any further problems or questions. Thank you for your patience and have a lovely day!

Hi there @Timon12 I'm sorry for the inconvenience. Are you sure you've completed the Mew and Regice quest and have caught them? Looking at our tools, I cannot find a Mew or Regice that has your OT. Looking forward to your reply!

Hi there @ucont I'm sorry for the inconvenience. Can you confirm to me that you've checked this spot in Twinleaf town: If the Greninja isn't there, please send me a screenshot of this location. As a reference, feel free to check this guide out: Cresselia guide. Looking forward to your reply. Have a great day!

Sorry for the delay. Unfortunately this bug is caused due to a layering issue, and will be fixed in the next update. I'll be locking this thread now. Please make another thread if you have any further questions.

Hi @OleLujoke I'm sorry for the inconvenience and the delay. This is a known bug, and is caused due to a layering issue. It will be fixed with the next update. Since the issue has been solved, i'll be locking this thread now. Feel free to make another one if you have any further questions. Thanks for reporting and have a lovely day!

Hello @Oretao I'm sorry for the inconvenience as well as the delay. This is a known bug that is caused by layering issues. It will be fixed with the next update. Thanks for reporting. Since the issue has been solved, i'll be locking this thread. Have a great day! :)

Hello @geronde Sorry for the delay. Can you please check once again if you have 10 Chesto berries. It seems you are just short by 1 Chesto berry. Please let me know if that helped.

I'm glad it worked out for you. ^^ Since the issue has been solved, i'll be locking the thread. Please make another one if you have any further questions. Thank you for your patience and have a wonderful day!

Hi @Nomiverse and welcome back! If you have any questions, don't be afraid to make a thread about it here on the forums. Here are some sub-forums that might be helpful for you. Check them out. Game Rules: The rules that include trading, and in-game chat can be found here. Make sure to give them a quick read. Player Zone: You can find anything from guilds, suggestions, and general game talk here. It's best if you go ahead and explore yourself though. ^^ Trade Zone: You can advertise, sell, and buy your pokemon here. Additionally, feel free to join our Official PRO Discord to stay up-to-date with new updates and content, or just hang out with the community. So good luck and have fun!

No problem! It happens, there's nothing to worry about. Anyways did you successfully evolve your Sliggoo, or is it still having issues?

Hi @EzequielTa1234 I've deleveled your Sliggoo by 2 levels. To evolve Sliggoo into Goodra, it has to be raining in the overworld, meaning it has to be raining outside of battle. If it isn't raining outside of battle, then Sliggoo will not evolve. Can you confirm to me that you've already met that requirement? Looking forward to your reply.

I'm glad it worked for you! Since the issue has been solved, i'll be locking the thread now. Feel free to make another one if you have any further questions, and don't forget to post in the Evolution and Deleveling Pokemon Megathread in case you run into this problem again. Thank you and have a wonderful day!

Any form of leveling up should be fine. Please let me know if it worked.

Hi @NervousFighter2 Yes, as long as you've lost some happiness, go ahead and restart your client and level up your Servine.

Hello @NervousFighter2 Sorry for the inconvenience. I've deleveled your Servine for you. Try to lose some happiness by having Servine faint in a battle, restart your client, and leveling him up again. Also, feel free to leave a post in the Evolution and Deleveling Pokemon Megathread in case this problem happens again. Please let me know if the Servine evolved. Thank you!

Hello @Ankitraj Sorry for the inconvenience and the delay. Can you tell me more about the Volcarona that you lost such as nature, iv's ev's, ability, etc. Also, do you recall trading the pokemon with another player? Looking forward to your reply.

Hello @Kajtek6699 I'm sorry for the inconvenience. I have forwarded this to the CS team, and they have fixed the issue. You should now be able to interact properly with the crystal. Hope this helps you. If you have any further questions, feel free to reply here.

Hi @geronde Just to confirm, you have: >3 Oran berries >10 Chesto berries >7 Cheri berries >7 Moon Dust >50,000 pokedollars Please check your bag if you have these items. Also, make sure to check every rock where you can find Moon Dust. Looking forward to your reply.

Hello @EzequielTa1234 I'm sorry for the inconvenience. Can you please try to lose some happiness on both your Sliggoo and Dratini, restart your client, and try to level them up again. Please do keep in mind that in order to evolve Sliggoo, you need to level him up in a location where it is raining in the overworld (Not in battle). Tell me if it works for you please.