I'm facing the same problem as well. I got stuck after beating Jackson at Meteor Falls. I logged out & logged in, Jackson disappeared and the two agents are still blocking the way before cable car.
Can any Admin / Scripter help with this problem?
My client crashes every 5~10 mins. Can't find out why.
Here are the error reports :
https://www.filedropper.com/2016-02-19124604
https://www.filedropper.com/2016-02-19125838
Hopefully the problem will be solved soon. Thanks.
Using win8 instead of win10 now, no more crashes atm.