Neroli

Hello Prophet I moved your topic in the proper forum and forwarded your topic to a Content Staff. Please be patient ! :Sing:

Hello Kikelyn and welcome to PRO ! Unfortunately and I'm sorry for the inconvenience, it's impossible to use PRO on IOS device. Development policy from Apple and resources and IOS are too restricted. As stated on this topic :

Hello BlueGoblin In order to get access to Trainers Valley, you need first to fight Red on top of Mt Silver (no matter if you lose against him), and get over 120 Pokémon from Kanto in your Pokedex and at least 38 evolved. Once you have done these requirement, take subway from Saffron or Goldenrod station, you should get the choice to go on Trainers Valley. Feel free to tell me if you need further assistance about this quest :Sing:

Re: I hvae a lvl 100 shelgon can I make it down to lvl 99.....help me plz... <r><QUOTE author="lolurface" post_id="435808" time="1504040206" user_id="1775652"><s> </e></QUOTE> Solved ! Have a nice day <E>:Sing:</E></r>

Through this topic or Official PRO Discord if you both need to get online at the same time for checking stuff

Hello Elki0s I merged your both topics, please don't create another one. Also I 'm sorry for your inconvenience and for the late reply, I forwarded to a Content staff about your case. Please be patient a bit more

Hello Ant0nios I recommend you to wait at least 24h, occasionally transaction can takes time to proceed. If you still don't have your coins in the next 24h, then create a topic on our Donation and Coins Issues forum. Be sure to add a screen of your transaction receipt, it will be easier for an admin to check out your case. If you need help about how to add screenshot to your post, just take a look to this topic. I wish you a nice day :Sing: - Locked as answered -

Hello wutikWT I'm sorry for your inconvenience. Red server was pretty stable during last hours. Is your game crashing for any other reason, like internet issue from your side ?

Hello Sqrap I'm sorry for the inconvenience. Have you tried following these steps ? Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files, and even from the trashbin, before you download a new client. Feel free to tell me if your issue is solved :Sing:

Hello Marcelin I'm sorry for the inconvenience but we can't do anything for your case, it's impossible for us to unevolve a Pokémon. To avoid this kind of issue next time, I advise you to use an Everstone, which will prevent your Pokémon from evolving, and avoid missclick from your side. Please be careful next time ! I wish you a nice day, and a good game :Sing: - Locked as answered -

Hello mindfunk I'm sorry for the inconvenience. I understand your anger, Phione is a legendary Pokemon pretty difficult to get but unfortunately we can't do anything because it was lost in a rollback. You have a good reflex to force the save by logging off, but sometimes this is not enough to keep your progress, especially in this case. Crash and rollback are out of our control so it will be impossible for us to help you. As a player I understand your point of view and your position, but as a staff I can't do anything further for you. As said in this topic : I'm again sorry, and I wish you good luck - Locked -

Hello gillogt Once you have beaten Sinnoh E4, if you wish to come back to Kanto or go in another region, just take boat in Canalave City by talking to Sailor Danny. Each travel costs 5,000$, but if you have the transit pass it will be free. I wish you a nice day and a good game ! :Sing: - Locked as answered -

- Locked as solved -

Sorry for the inconvenience, just learn to your Piloswine Ancient Power and go in wild battle, defeat the Pokemon and it should evolve. :Sing:

I hope you'll find a mount that suit you ! Have a nice day :Sing: - Locked as answered -

Hello Zyrhok I'm sorry but unfortunately we can't refund your coins. You were asked to confirm your choice after you selected the mount. However, you can still sell or trade your Luxray mount to another item by using our in game Trade channel, or even our Trade Zone Forum. Also feel free to take a look to this Clothing & Mount Showcase topic if you want a preview of what you would like to buy :Sing:

Hello Mupxapuyc This kind of characteristic is related to the reroll IV's feature, which is not functional for now. If in a next update this feature is fully added, you'll have the choice to lock some IV's and reroll the ones you don't want to keep. But as i said, this feature is disabled, so just ignore it. :Grin:

Hello KyloRen I'm sorry for the inconvenience, but since your game crashed, it's considered as a disconnect and so, as a lose. I understand this is frustrating because this is unexpected and you lost your reward, but there is nothing that can be done since it's due to a crash. As said in this topic : I'm again sorry, and I hope you'll still enjoy the game. - Locked -

Servers are now up. Thanks for your patience :Sing: - Moved in proper forum and locked -

Servers are under maintenance. They will be up soon, please be patient. You can check the servers status here how long? I don't know. Probably few minutes, we'll see

Servers are under maintenance. They will be up soon, please be patient. You can check the servers status here

Hello Tr4k90 You can check out the reason of your ban on your PRO Dashboard. If you feel that you have been banned unfairly, please post on our Discipline Appeal subforum. Keep in mind that your behavior will be monitored during your ban appeal. I wish you good luck and have a nice day. - Locked -

Hello wutikWT Sorry for the inconvenience, Red server just crashed. It's up now, so you should be able to get online. Feel free to take a look to the server status on this link next time. I wish you a nice day :Sing: - Locked -

Hello blue663 I'm sorry for the inconvenience but for now you still have to search for these Pokemon manually. Unfortunately I can't give you any ETA of when this feature will be updated, but you'll be informed through this topic : Downloads & Update Logs. Please be patient ! I wish you a nice day :Sing: - Locked -

Welcome back to PRO Tyrano123 ! Feel free to check out our Guild section :Sing: