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Showing results for tags 'resolved'.
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Good day staff, I accidentally release my breloom, can you please restore it to me? USER ID: joseph101 server:Gold pokemon: breloom pokemon ID: 27924759
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So i dont have access for current email and i want to change it because i just cant play on my own account cuz i need to confirm email. (Help plz) -
resolved I cant go fishing contest, idk why...
Walyalexander posted a topic in Resolved General Support
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Hello everyone I have a problem. I have been trying to catch the Pokemon Frillish for days. I first started on the Sevi Islands, at treasure beach. I tried for over three hours to catch a frillish with the super rod - without success. Then I went to the Safari Zone in Kanto and tried to catch a frillish by surfing for 20 minutes three times. No success either. I took this information from the wiki. Is this information incorrect? Or was I just extremely unlucky? Thank you very much for your help. Kind regards
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Hi, I have a problem with the Pinkan Island quest. The guard wants a Scyther and an Electabuzz at level 90. I did it, but unfortunately, they got to 91 and 92 (happy max). I thought it wasn't relevant, and now he doesn't want the Pokemon. Do I have to spend a lot of money and level up again, or is there something I can do about it?
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To whom it may concern, I was looking for my Xmas Natu Sync Timid last night and was not able to find it in my pc. I may have accidently binned it but I don't remember or understand how I could have done so. This happened, I believe, between the dates of June 27 2025 and June 28 2025. I used it June 27 2025 for my daily dungeon hunt but could not locate it on June 28 2025. You will find one in my pc now but that is because I bought one after I noticed I was missing the one in question. Xmas Natu - Synchronize - Timid - OT Lykabaws (I think). Silver server I apologize for not having the ID as I only noticed after the fact. Thank you,
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Hi... I just get my new pc with windows 11 home and when i install the game it says error and i cant open it even if 64 or 32 bits... for windows! what can i do now?!
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Hello, I accidentally bought this box by mistake due to a Miss Click when I wanted to buy a Coin Capsule. Please, I ask for the 25 coins back.
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Hi, I just had a match where a players Mega scizor out speed my Choice Scarfed Timid Xatu. Yipman2 is the account in question. Turn 1 he outspeeds and OKO with Knocks off before Xatu is able to Trick room Edit: Another match, a mega Heracross was able to use rock blast before choice scarf Xatu Timid could use trick room. I dont understand how this is happening.
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Hi. I was going to buy Vday Milotic Surf Mount (1st mount in surf mounts section). I was also checking out the ground mounts, had marked Vday Serpier mount, and without really thinking it through, i bought the serperior instead. I've also bought the Milotic afterwards. But the serperior i would like a refund for if that is possible. My own mistake i know, but it was not my intention.. Thank you.
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IGN: Reqedd Server: Silver I had accidently purchased a second rock climbing rope (didn't realize I already had one!). I was wondering if would be possible to get a refund on the tokens, and the item taken from my account. If it's not possible, I understand, as it was fully my fault. Thanks!
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Hello, accidentally bought the Abseil rope when I was trying to buy membership, I was really tired, sorry. Could I please get the coins I spent on the Abseil rope refunded to my account please?
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I'm asking for a refund on my S Charizard mount Reason: I bought it for my character on the gold server, but I wanted it for my character on the silver server
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HELLO PRO TEAM STAFFS Earlier I misclicked the wrong mount on pve shop all of my saving for pve coins was supposed to buy a shiny metagross mount but instead I got the black absol mount. Normally I woudn't mind buying the misclick since the black absol mount since I saw it got a mega form but when I tried to evolve it there was no option. I really thought this black absol mount would mega evolve to this but it seems I was wrong I tried researching and asking some people how to obtain this but to no avail. I was wondering if black absol mount will get a mega evo form in the future I woudn't mind keeping the black absol mount for a little while. Or if not I was wondering if I would kindly get a refund. I would really appreciate a feedback for this. Thank you in advance
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I exchange my shiny Dugtrio instead of an event form by accident and wanted to know if I could get it back please. Username: Z303 Server: Silver Pokemon : Shiny Dugtrio Region: Kanto
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Hi so I was under the impression Xmas Zorua recolor meant it recolored base skin and I never knew there was an event form given out years ago. I ended up buying the Chroma thinking it would recolor my base and now I can't even acquire the Xmas form even if I wanted too. Is there any confirmation whether you will re-add the skin because if not I don't want to gamble waiting a year, I would prefer a refund on the 700 Event Coins spent on it. Unless some CC can confirm whether I can acquire the Xmas form to use it.
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Hello, I have an issue in evolving Xmas Swampert Mount into Mega Xmas Swampert Mount, but I receive an info from Norex which is the Mega Xmas Swampert Mount is currently not in client yet. So can I please request a refund of 400k pokedollar that I spent to evolve it and turn my mount back to it normal form. Thanks a lot!!! Ingame-name : Dokynn
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Accidentally i have a miss click and bought the Xmas Ditto Quiet Midnight Chroma x2 times. I want to know if is possible to refound one of them and give me the 700 event coins back or if its possible to sell it to a npc to get my event coins back.
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Hello, I was in trade chat earlier and I saw a player said "wts xmas dragonite mount shiny" However, I read this as "wtb xmas dragonite mount shiny" So I messaged the player and made a deal. But when we were about to trade I saw that he is giving the mount to me also. And thats when I figured that I made a mistake. And when I read the chat again. It was completely my understanding. Is there a way to fix or refund me my coins? Thank you. (I also have one complaint form, please check on that)
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Hello staffs , i bought 200 luxury balls instead of 20 by mistake, is there any way i can get my coins back ?
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I accidentally killed my legendary pokemon can you please help me I have no idea what to do Pokemon:Zekrom
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hey darkmaster269 here i want to talk about the wrong item i purchased from the coin shop and if possible wanted to get a refund of 100 coins from it i bought the new halloween form haunter mount yesterday by mistake, i was supposed to buy the new halloween form gengar mount instead, i was in a kinda hurry and purchased the haunter mount and when i realised it i had already bought it i thought i had clicked on the gengar mount to buy but .... the image of the item bought -- the item i was supposed to buy -- If it is possible i would like to make a kind request for a refund of 100 coins Thanks and Regards
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Hi! I was going to get the new HW Volcarona wings but i accidentally bought the whole set (i don't like the crown..) Is it possible to get that refunded, it's 200 coins.. Thank you dearly
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Attached is my account that i made a few weeks ago because i didnt have access to this account. Reason i didnt have access to this account is because the i factory reset my phone, forgot the password to my gmail and when i tried to recover it i realized it was linked to my OLD number which i no longer possessed. I recently got my account back (Also attached me recovering my GMAIL) after sending my information and documents to Gmail. Reason im making this post is because I purchesed 100 coins on the new account that i made (DeletedUser97) and bought 2 mounts, one on gold by accident (thought my friend played gold) and then one on silver. I would like both of those mounts to be removed and the 100 gold sent to my main account (NotLucifer). Thank you.
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resolved Refund for lost event points due to visual glitch.
Lankyb posted a topic in General Support
Hey, I've been playing the summer event and found one of the cosmetic shops. When looking at the prices, all the prices were listed as being 35 in the normal currency, which apparently is a glitch which I didn't know at the time. Seeing that I could buy these cosmetics for what seemed like incredibly cheap prices, I started buying everything they had. This included the following; - Aqua Diva Dress - 60 - Chinchiu Hat - 35 - E Sea Shellos Hat - 35 - Poliwirl Hat - 35 - Red Punk Jacket - 60 - W Sea Shellos Hat - 35 - Wooper Hat - 35 I'd have never brought these items if I had known they were costing event points, and since it was only not displayed to a visual glitch which was out of my control, and because the glitch is apparently known to moderators, I'd like for the cosmetic items to be removed from my inventory and for the event points to be refunded to my account. The only item I'm using currently is the Red Punk Jacket which I wouldn't mind keeping that on my account. I've included a screenshot showing it was never showing that it required event points. Thank you for your time!
