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Silver server

Kristofyx
in Resolved General Support

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hello, i have another account RaaptooR i loged in last time without a problem now i want to trade over some pokemon on a new account but i carnt log in in silver gold works fine but silver says wrong username or password, can i know why i carnt log in ?

Moved to the proper subforum. Please next time post stuff like this on General Support.

A Community Coordinator will answer you as soon as they are able to.

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"Unus pro omnibus, omnes pro uno"

"One for all, all for one"

 

 

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    •
    • Like 1
    hello, i have another account RaaptooR i loged in last time without a problem now i want to trade over some pokemon on a new account but i carnt log in in silver gold works fine but silver says wrong username or password, can i know why i carnt log in ?

     

    Hey Kristofyx,

     

    Im sorry for this inconvenience.

    It seems that you haven't merged your 'RaaptooR' account yet. The merge is needed in order to login on the silver server.

    What the merge is and how to merge properly, is noted in our Merge FAQ.

     

    Here a small quote out of it where is explained how to merge:

    How to merge:

    1. Step 1: Login in your dashboard and click on Merge is required!
       
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    2. Step 2:
       
      RdaPTSzG24SnmdjY.gif
       
      Done!

     

    Don't forget to select your right main server! (Red in your case).

     

    In case you have successfully merged but still can't login or have any other issues, please check out our Merge Issue FAQ.

     

    Kind regards Xylos

    Staff does not give any private support in personal messages. Please use the proper forum instead.

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