gm say at least that you are seeing the subject

I lost about 4-5m and didn't get an answer too. From the perspective of a long-term player I'm very disappointed by the lack of response to this situation... Farming of such a sum of money takes several weeks to several months, now I don't know if I lost that time. Any word of explanation from the official side would calm me down and would allow me to wait patiently for a solution or informed about the lack of a solution.

We currently just didn't have the time to check any of this. We know about the issue and fixed it but we need to check with backups and logs to see who lost money and how much. This might take a bit but we will definitely do it and keep you updated.

Thanks Eaty! I know y'all are busy right now. But thanks for the feedback!

When ours money back?

Thanks for letting us know.

It’s been 9 days from the last time a staff member replied. I’m starting to wonder if we’ll get any updates anytime soon.

9 days from the answer and 15 from the hit by bug.

Bugs by which players have serious losses should be repaired first. but apparently there are more important things than the comfort of players. it's disrespectful to the players that we have to wait a few weeks (maybe months) to return the things we lost without our fault. I need my money asap, i've lost a few deals already

I am worried as well as I may have to stop playing for a bit soon and will be unable to make sure it is back. It really is a bother in general to lose access to what is rightfully yours due to someone elses error and never get compensated by those that caused it. I think we have all been very patient but this is becoming a bit shady at this point. I hope this will be solved in the next couple of days for everyones sake.

Edited June 27, 20197 yr by CheefSweetLeef

Yeah it’s pretty disappointing how they can use the excuse about not having time to prioritize giving back what we players have loss due to a bug that they were able to fix right away. Imo, the longer they postpone it, perhaps it’ll be much harder for them to backtrack how much each player have loss from the bug. It’s almost July, let’s hope they actually give us an update about it. At this point, I won’t be surprise if they be like “sorry we are unable to recover logs on how much each person have loss.”

Edited June 28, 20197 yr by Wangzii